IT Director, Mexico and LATAM CoE

• Mar 2021 - Present

Sr. Technology Manager, Business Solutions

• Aug 2012 - Mar 2021

Contribute to the business strategy by helping business leaders to identify, prioritize, and build solutions that help achieve the plans. Act as a liaison between the business executive board and the technical team to create the needed solutions. Provide expert advice on Innovation to help shaping the processes and strategy in Latin America.Lead the business team that is responsible for collecting, understanding, and communicating the business requirements for the Sales and Marketing applications, and translating those into functional specifications. Identify Business Processes strengths and weaknesses and suggest areas of improvement. Partner with Corporate (US) peers in the deployment of projects within the Region/Country. Propose, co-create with the Business, lead and execute Sales and Marketing projects; this includes development & management of work plans to meet changing needs and requirements. Identify resources needed and assign individual responsibilities. Manage day-to-day operational aspects of a project and scope. Experience in defining digital and mobile strategy in Latin America, creating great apps for our Sales Force and customers, such as business metrics, push notification with real time data, recognition after achieving goals, etc.Responsible of eBusiness and ecommerce areas, defining the strategy for Latin America subsidiaries regarding tools and products. Implementation of ecommerce sites based on User Experience based on web or mobile usage, adding upselling and cross selling controls.Key ProjectsResearch and deployment of new technologies in the business as the creation of new ERP with the modules of Finance, CRM, Sales, Marketing. Deployment of the Projects Management Office, including the deployment of project KPIs, dashboards, document templates, and portfolio analysis. Operations support plan to attend needs from different countries in Latin America. Definition of new eCommerce strategies to retain customers and increase sales. Show less

IT Project Leader, Digital & eCommerce

• Apr 2008 - Jul 2012

Project Leader

• Jun 2006 - Mar 2008

Lead multiple projects for the firm. Experience in the bank industry. Main responsibilities: Document Client Requirements, have Peer-Reviews Meetings, perform Project estimation based on Function Points, plan the project. Perform the project phases, like: Analysis, Design, Code and Testing. Lead BI projects including technologies like SAP Business Warehousing. Master Data, ODS, Cubes, Reports on Excel, WEB, transporting to SAP Portal, process chains. Key projects: Deployment of new software products for banks, that help them to reduce operational time on the loans (cars, houses, money), credit cards, etc New software to replace legacy system to perform references calculation, reducing the time when opening new accounts, sending information to their customers, and validation when deposit/transferring money. Show less

Java Technology Specialist

• Nov 2004 - Jun 2006

Project Leader, Business Analyst, and Software Developer for the customers. Experience in energy industry. Project Leader, Business Analyst, and Software Developer for the customers. Experience in energy industry.