Experience

PLDT Global Corporation

• Philippines
• Telecommunications
• 1 - 100 Employee

• Network Operations Center Engineer

  • Mar 2018 - Present

  Monitor, maintain networks and associated software and servers. Respond to request and incident tickets. Identify, categorize and respond to network problems. Manage, support and deploy network infrastructures. Communicate with carrier, service partners, internal and external parties to drive fast fault fixing on service restoration. Diagnose server and network alerts, events or issues. Handle provisioning of Int'l carrier voice calls. Basic CEN configuration, testing and troubleshooting.



Smart Communications, Inc.

• Philippines
• Telecommunications
• 700 & Above Employee

• System Support Engineer

  • May 2016 - Mar 2018

  Monitor all the systems of level 1 support and used Linux command. Create reports of of end of the day. Backup Media Management: generates monthly tape usage summary report. Asses and approves Changes Request (application deployments, parameter/configuration updates) endorsed by Dev and/or Configurations Analyst team. Performs spot-checking Data Center Operations routine checking. Monitor all the systems of level 1 support and used Linux command. Create reports of of end of the day. Backup Media Management: generates monthly tape usage summary report. Asses and approves Changes Request (application deployments, parameter/configuration updates) endorsed by Dev and/or Configurations Analyst team. Performs spot-checking Data Center Operations routine checking.