Experience

Everblue Training

• Instructional Technology Specialist and Continuing Education Coordinator

  • Jan 2011 - Present

  - Submit courses and attendee information to appropriate credentialing boards for continuing education purposes- Maintain relationships with credentialing boards affiliated with Everblue- Assist customers with IT troubleshooting- Assist the Marketing group with program implementation- Assist the Curriculum group with program roll-outs- Manage and maintain monthly system updates- Manage quality assurance and unit testing- Collaborate with corporate IT ArcSpecialists… - Submit courses and attendee information to appropriate credentialing boards for continuing education purposes- Maintain relationships with credentialing boards affiliated with Everblue- Assist customers with IT troubleshooting- Assist the Marketing group with program implementation- Assist the Curriculum group with program roll-outs- Manage and maintain monthly system updates- Manage quality assurance and unit testing- Collaborate with corporate IT ArcSpecialists to troubleshoot Drupal template issues including page formatting, spam filters, and overall functionality- Create and maintain online and blended learning courses in Moodle 2.0 Show more Show less



University of North Carolina at Charlotte - Extended Academic Programs

• Professional Credit Coordinator

  • Oct 2005 - Jan 2011

  - Processed registrations and maintained official records for all non-credit programs offered by the unit- Worked with eight different association boards to keep the unit’s sponsorship current so that we could offer various programs to keep certified/licensed professionals up to date with their credentials- Assisted participants with questions regarding program offerings



LaSalle Bank

• Training Coordinator

  • Oct 2003 - Jul 2005

  • Provided support for team members in separate geographic locations supporting multiple clients within the Commercial Bank.- Tracking participants completion of department regulated training course.- Developed and maintained marketing material for internal client base.- Provided centralized administrative support for external vendors.- Provided team time tracking and budgetary monitoring.• Used Pathlore LMS (registration system) along with Business Objects reporting tool to… • Provided support for team members in separate geographic locations supporting multiple clients within the Commercial Bank.- Tracking participants completion of department regulated training course.- Developed and maintained marketing material for internal client base.- Provided centralized administrative support for external vendors.- Provided team time tracking and budgetary monitoring.• Used Pathlore LMS (registration system) along with Business Objects reporting tool to create custom report solutions for various clients.- Created and organized Governmental compliance reporting.- Oversaw group data management• Mediated between other corporate training groups on multiple projects. Show more Show less