Jennifer Looi

Senior Manager, Data Consulting at Ajah
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Toronto Area, Canada, CA

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Experience

    • Canada
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Manager, Data Consulting
      • Jan 2022 - Present

      Lead the development of right-sized approaches for digital transformation, and practical data and technology strategies with non-profit organizations, NGOs, and philanthropic organizations to enhance their capacity to deliver on mission-critical work. We focus on understanding the context and culture of the organizations we work with to meet them where they're at and ensure the design and delivery of approaches, strategies, and tools with a low barrier to entry.

    • Manager, Data Consulting
      • Mar 2021 - Dec 2021

    • Canada
    • Philanthropic Fundraising Services
    • 100 - 200 Employee
    • Business Intelligence Lead
      • Mar 2018 - Feb 2021

      • Develop and lead the implementation of enterprise-wide business intelligence strategy, partnering with leadership across the organization to develop data strategies and tools to inform strategic and operational decision-making• Procure and manage relationships with vendors and internal stakeholders to design and develop OTF's first enterprise-wide BI solution - MS Azure Data Warehouse to facilitate data analysis and reporting across systems• Pilot a new method for collecting and analysing outcomes data to minimize the administrative burden on grantees while improving capacity for measurement and analysis• Champion a data-driven culture, developing and implementing a strategy for building internal capacity for data literacy

    • United States
    • Higher Education
    • 700 & Above Employee
    • Research and Analytics Manager
      • May 2017 - Dec 2017

      • Coordinate with Executive Director to develop strategic priorities for entrepreneurship programming for high school students and inform next steps for further development and expansion• Develop program priorities and pilot new student assessment frameworks and tools, analyzing data to understand impact, and inform proposals for solutions to better serve students• Lead, plan, develop, and coordinate a project to procure and develop a customized software application to help 10,000+ students connect & collaborate with mentors to launch companies

    • United States
    • Think Tanks
    • 1 - 100 Employee
    • Government Innovation Fellow - Rhode Island
      • Jul 2016 - May 2017

      • Advise senior leadership from ideation to implementation of complex transformation initiatives in adult education, workforce development, and corrections in state agencies across RIDepartment of Education• Conducted analyses and made recommendations to senior leadership to develop an evidence-based redesign of adult education programming (transition underway)• Developed communication plan and engaged with stakeholders to build buy-in and get input on challenges with existing adult education system• Leveraged advanced data analysis and research skills to conduct inter-departmental data match, and analyze historical outcomes using SPSS to assess program effectiveness, develop maps using ArcGIS to demonstrate student demand across the state to inform decision-makingDepartment of Labor and Training• Lead a restructuring of data policies, processes, and systems to improve the efficiency and performance of RI’s flagship workforce development initiative, Real Jobs RI• Developed work plan, and amended agile scrum to coordinate and support progress of cross-functional team to improve communication and systematically address issues related to data collection and management• Regularly facilitate team check-ins with the Director (Minister) to communicate and direct attention to critically important issues, and streamline decision-making for policy and process change recommendations• Refine performance metrics and shape active performance management practices to inform future decision-making and understanding of program successDepartment of Corrections• Work with cross-functional staff to process map opportunities for program referral and risk assessment as offenders move through the system to inform decisions about targeting and implementing re-entry servicesLeadership and Communication• Lead a working group on Change Management and Leadership for colleagues to workshop issues, learn new techniques, connect with government leaders

    • Government Research Fellow - Rhode Island
      • Jun 2015 - Jun 2016

      Department of Labor and Training• Analyze data to develop historical baselines and performance benchmarks to inform multi-level success metrics for the launch of the state's flagship workforce and economic development initiative Real Jobs Rhode Island• Developed Search Query Language (SQL) codes to access broader scope of information in the state's data system to develop data dashboards and build internal capacity to sustain and grow this practiceDepartment of Corrections• Conducted a feasibility study for RI’s first Pay for Success (Social Impact Bond) project to create on-ramps to employment for justice-involved individuals (RFP released 11/2016)• Performed statistical analysis of recidivism, risk analysis and benefit-cost data using SPSS and Excel to determine performance benchmarks and financial feasibility • Researched legislation, consulted with national experts, and process mapped with stakeholders to ensure consideration given to all facets of potential program launch• Developed briefing notes and one-pager for senior leadership to present at a senate budget hearing resulting in budget approval

    • Research and Content Development Intern
      • Sep 2014 - May 2015

      Review and extract high-quality content from research databases, summarizing relevant information in accessible language to empower the general public to become scientifically literate and gain exposure to cutting edge research about everyday phenomenon. Content was used in curriculum modules and educational posters targeted at post-secondary students and the general public.Collaborated to organize and develop content and advertising material for a neuroscience awareness campaign across campus, involving outreach to researchers and development of promotional and educational materials to engage others.

    • Canada
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Planning and Communication Assistant
      • Jun 2014 - Aug 2014

      Administered staff (80+) and client (150+) surveys and interviews, collected and analyzed survey data to improve diversity efforts, evaluate quality of services to clients for annual review using Excel analytics, SurveyMonkey.Drafted, proofread, and designed bulletins, flyers, and articles about local issues and events, including letter to mayoral candidates using MS office to aid in the development of a healthy, safe community.Helped to organize meetings and community-wide events to improve engagement and communication between centre staff and local residents, including Annual General Meeting for 150+ board members, staff, and community members.

    • Canada
    • Education Administration Programs
    • 1 - 100 Employee
    • Math Tutor
      • Feb 2013 - Feb 2014

      School resource tutor helping at-risk high school students to improve college readiness School resource tutor helping at-risk high school students to improve college readiness

    • Primary and Secondary Education
    • 1 - 100 Employee
    • Planning and Administration Assistant
      • 2011 - 2013

      Assisted in the planning and implementation of new services including daily school bus routes, daycare services, and others.Coordinate and negotiate contracts, including tracking invoices and serving as a point of contact for business partners, providing clear and consistent communications with vendors, internal and external partners, and senior management Developed and implemented organization process for inventory tracking, storage, and delivery for all Junior School uniforms (approx. 150 students) using Excel.

Education

  • Harvard University Graduate School of Education
    Master's Degree, Mind, Brain, and Education
    -
  • McGill University
    Bachelor of Education (BEd), Secondary Math and English
    -

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