Dr JL (Joshua) Gray LSSBB PMP HTE
Principal Consultant at Lukman Consulting Group LLC- Claim this Profile
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Bio
John Franklin Sierra, PhD
Josh was an integral part of the USC Health Systems Improvement Collaborative (HSIC) during its 3 years in operation. His ideas and expertise were invaluable during the planning and execution of our events and projects.
Carlo Odicino
I strongly recommend my business partner Joshua L. Gray! I am the Director of Client services at a niche biotechnology consulting company, Enterey Incorporated, located in southern California. I previously worked with Joshua at General Electric and it is through this experience, in addition to his solid academic background, impressive work ethic, and distinguished professional certifications that compelled me to recommend bringing him into our firm as a sub-contractor over six months ago. Since bringing Joshua onboard, both our company and clients have been extremely pleased with his performance. Joshua Gray was hired as a Project Management Professional to work with our biggest client’s Director of Operational Excellence at their South San Francisco production site. Our client gave Joshua the challenging task of developing processes and enhancing systems to collect resource data and evaluate milestone dates for its strategic project portfolio. Within a few months, he employed Six Sigma methodology to successfully guide the client through defining its current state so that they could establish an improved future. Joshua employed keen analytical and interpersonal skills to complete the initial project, which resulted in him being selected by the client’s Director of Quality Engineering and Validation to lead the Pharmaceutical Quality Systems project. This is a global document development and deployment project with cross-functional impact phased over multiple years. When Joshua began this project there was significant resistance by the site’s subject matter experts to embrace the change and allocate the resources necessary to execute the project. Again, within a few months he was able to create tools and implement techniques that transitioned the site from being non-compliant to 100% compliant within the global timeline for document development and deployment. Joshua definitely possesses great intellectual ability, creative ingenuity, initiative and resourcefulness. He also has fantastic leadership, communication and facilitation skills. I would recommend Joshua L. Gray for any position without hesitation. Regards, Carlo Odicino Director of Client Services, Enterey Inc.
John Franklin Sierra, PhD
Josh was an integral part of the USC Health Systems Improvement Collaborative (HSIC) during its 3 years in operation. His ideas and expertise were invaluable during the planning and execution of our events and projects.
Carlo Odicino
I strongly recommend my business partner Joshua L. Gray! I am the Director of Client services at a niche biotechnology consulting company, Enterey Incorporated, located in southern California. I previously worked with Joshua at General Electric and it is through this experience, in addition to his solid academic background, impressive work ethic, and distinguished professional certifications that compelled me to recommend bringing him into our firm as a sub-contractor over six months ago. Since bringing Joshua onboard, both our company and clients have been extremely pleased with his performance. Joshua Gray was hired as a Project Management Professional to work with our biggest client’s Director of Operational Excellence at their South San Francisco production site. Our client gave Joshua the challenging task of developing processes and enhancing systems to collect resource data and evaluate milestone dates for its strategic project portfolio. Within a few months, he employed Six Sigma methodology to successfully guide the client through defining its current state so that they could establish an improved future. Joshua employed keen analytical and interpersonal skills to complete the initial project, which resulted in him being selected by the client’s Director of Quality Engineering and Validation to lead the Pharmaceutical Quality Systems project. This is a global document development and deployment project with cross-functional impact phased over multiple years. When Joshua began this project there was significant resistance by the site’s subject matter experts to embrace the change and allocate the resources necessary to execute the project. Again, within a few months he was able to create tools and implement techniques that transitioned the site from being non-compliant to 100% compliant within the global timeline for document development and deployment. Joshua definitely possesses great intellectual ability, creative ingenuity, initiative and resourcefulness. He also has fantastic leadership, communication and facilitation skills. I would recommend Joshua L. Gray for any position without hesitation. Regards, Carlo Odicino Director of Client Services, Enterey Inc.
John Franklin Sierra, PhD
Josh was an integral part of the USC Health Systems Improvement Collaborative (HSIC) during its 3 years in operation. His ideas and expertise were invaluable during the planning and execution of our events and projects.
Carlo Odicino
I strongly recommend my business partner Joshua L. Gray! I am the Director of Client services at a niche biotechnology consulting company, Enterey Incorporated, located in southern California. I previously worked with Joshua at General Electric and it is through this experience, in addition to his solid academic background, impressive work ethic, and distinguished professional certifications that compelled me to recommend bringing him into our firm as a sub-contractor over six months ago. Since bringing Joshua onboard, both our company and clients have been extremely pleased with his performance. Joshua Gray was hired as a Project Management Professional to work with our biggest client’s Director of Operational Excellence at their South San Francisco production site. Our client gave Joshua the challenging task of developing processes and enhancing systems to collect resource data and evaluate milestone dates for its strategic project portfolio. Within a few months, he employed Six Sigma methodology to successfully guide the client through defining its current state so that they could establish an improved future. Joshua employed keen analytical and interpersonal skills to complete the initial project, which resulted in him being selected by the client’s Director of Quality Engineering and Validation to lead the Pharmaceutical Quality Systems project. This is a global document development and deployment project with cross-functional impact phased over multiple years. When Joshua began this project there was significant resistance by the site’s subject matter experts to embrace the change and allocate the resources necessary to execute the project. Again, within a few months he was able to create tools and implement techniques that transitioned the site from being non-compliant to 100% compliant within the global timeline for document development and deployment. Joshua definitely possesses great intellectual ability, creative ingenuity, initiative and resourcefulness. He also has fantastic leadership, communication and facilitation skills. I would recommend Joshua L. Gray for any position without hesitation. Regards, Carlo Odicino Director of Client Services, Enterey Inc.
John Franklin Sierra, PhD
Josh was an integral part of the USC Health Systems Improvement Collaborative (HSIC) during its 3 years in operation. His ideas and expertise were invaluable during the planning and execution of our events and projects.
Carlo Odicino
I strongly recommend my business partner Joshua L. Gray! I am the Director of Client services at a niche biotechnology consulting company, Enterey Incorporated, located in southern California. I previously worked with Joshua at General Electric and it is through this experience, in addition to his solid academic background, impressive work ethic, and distinguished professional certifications that compelled me to recommend bringing him into our firm as a sub-contractor over six months ago. Since bringing Joshua onboard, both our company and clients have been extremely pleased with his performance. Joshua Gray was hired as a Project Management Professional to work with our biggest client’s Director of Operational Excellence at their South San Francisco production site. Our client gave Joshua the challenging task of developing processes and enhancing systems to collect resource data and evaluate milestone dates for its strategic project portfolio. Within a few months, he employed Six Sigma methodology to successfully guide the client through defining its current state so that they could establish an improved future. Joshua employed keen analytical and interpersonal skills to complete the initial project, which resulted in him being selected by the client’s Director of Quality Engineering and Validation to lead the Pharmaceutical Quality Systems project. This is a global document development and deployment project with cross-functional impact phased over multiple years. When Joshua began this project there was significant resistance by the site’s subject matter experts to embrace the change and allocate the resources necessary to execute the project. Again, within a few months he was able to create tools and implement techniques that transitioned the site from being non-compliant to 100% compliant within the global timeline for document development and deployment. Joshua definitely possesses great intellectual ability, creative ingenuity, initiative and resourcefulness. He also has fantastic leadership, communication and facilitation skills. I would recommend Joshua L. Gray for any position without hesitation. Regards, Carlo Odicino Director of Client Services, Enterey Inc.
Credentials
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Diversity, Equity and Inclusion in the Workplace Certificate
USF Corporate Training and Professional EducationMay, 2021- Nov, 2024 -
GSV Bootcamp Certified
Global Silicon ValleyMar, 2021- Nov, 2024 -
Health, Technology & Engineering
University of Southern CaliforniaMay, 2015- Nov, 2024 -
Six Sigma Black Belt
GEAug, 2005- Nov, 2024 -
Project Management Professional (PMP)®
Project Management InstituteMar, 2009- Nov, 2024
Experience
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Lukman Consulting Group LLC
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United States
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Business Consulting and Services
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1 - 100 Employee
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Principal Consultant
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Oct 2009 - Present
• Manage wise transformation solutions to increase revenue, reduce cost and improve service • Lead organization effectiveness, operations efficiency, and innovation implementation projects • Manage wise transformation solutions to increase revenue, reduce cost and improve service • Lead organization effectiveness, operations efficiency, and innovation implementation projects
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Rice University
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United States
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Higher Education
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700 & Above Employee
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Leadership Professor
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Jul 2021 - Present
• Serve as Professor in the Practice within the Vice Provost's Center for Engineering Leadership • Develop and deliver curriculum for Engineering Leadership & Management Masters Program • Serve as Professor in the Practice within the Vice Provost's Center for Engineering Leadership • Develop and deliver curriculum for Engineering Leadership & Management Masters Program
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Georgia Institute of Technology
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United States
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Higher Education
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700 & Above Employee
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Engineering Lecturer
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Aug 2017 - Aug 2022
• Led engineering economics and human factors courses in the #1 Industrial Engineering School • Managed administrative, faculty, and student programs to improve diversity, equity, and inclusion • Led engineering economics and human factors courses in the #1 Industrial Engineering School • Managed administrative, faculty, and student programs to improve diversity, equity, and inclusion
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Nationwide
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Insurance
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700 & Above Employee
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Efficiency Coach
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Jan 2020 - Sep 2020
• Implemented Lean management methodology by advising business transformation leaders • Improved operations by training client’s consultants and managing system design techniques Results: Reduced business claims' processing cycle time by 40% through lean implementation • Implemented Lean management methodology by advising business transformation leaders • Improved operations by training client’s consultants and managing system design techniques Results: Reduced business claims' processing cycle time by 40% through lean implementation
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Wellmark Blue Cross and Blue Shield
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United States
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Insurance
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700 & Above Employee
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Program Manager
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Jul 2019 - Dec 2019
• Identified efficiency opportunities for operational excellence through automation applications • Defined and developed end user focused system functionality requirements for implementation Results: Identified $26 million in operations efficiency improvement opportunities • Identified efficiency opportunities for operational excellence through automation applications • Defined and developed end user focused system functionality requirements for implementation Results: Identified $26 million in operations efficiency improvement opportunities
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CNO Financial Group
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United States
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Insurance
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700 & Above Employee
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Program Manager
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Jul 2018 - Jun 2019
• Facilitate operational efficiency improvements by leading reengineering engagements • Aligned cross-functional operational enhancements with technology implementations Results: Identified opportunities to reduce risk by 20% and increase efficiency by 30% • Facilitate operational efficiency improvements by leading reengineering engagements • Aligned cross-functional operational enhancements with technology implementations Results: Identified opportunities to reduce risk by 20% and increase efficiency by 30%
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Children's Hospital Los Angeles (CHLA)
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United States
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Hospitals and Health Care
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700 & Above Employee
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Research Leader
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Jun 2013 - May 2019
• Identifying risks for children on mechanical ventilation and parenteral nutrition in Los Angels • Developing quality management for children on invasive medical therapies environments Results: Identified opportunities to reduce risk by 20% and increase efficiency by 30% • Identifying risks for children on mechanical ventilation and parenteral nutrition in Los Angels • Developing quality management for children on invasive medical therapies environments Results: Identified opportunities to reduce risk by 20% and increase efficiency by 30%
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USC Viterbi School of Engineering
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United States
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Higher Education
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700 & Above Employee
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Graduate Leader
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Aug 2011 - Dec 2016
• Proposed provost's implemented diversity, equity & inclusion transformation plan • Provided data driven recommendations as academic diversity task force solutions Results: $32K Annual PhD Diversity Fellowships and an Engineering Diversity Dean Appointment • Proposed provost's implemented diversity, equity & inclusion transformation plan • Provided data driven recommendations as academic diversity task force solutions Results: $32K Annual PhD Diversity Fellowships and an Engineering Diversity Dean Appointment
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University of Southern California
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United States
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Higher Education
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700 & Above Employee
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Diversity Leader
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Jun 2013 - May 2016
• Conducted and coordinated university wide diversity evaluations and programs • Recruited and supported under-represented students to complete graduate school • Conducted and coordinated university wide diversity evaluations and programs • Recruited and supported under-represented students to complete graduate school
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Keck Medicine of USC
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United States
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Hospitals and Health Care
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700 & Above Employee
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Collaboration Leader
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Jun 2012 - May 2015
• Developed interdisciplinary proposals with faculty and practitioners to enhance patient safety • Managed collaborative academic healthcare systems projects to improve quality of care • Developed interdisciplinary proposals with faculty and practitioners to enhance patient safety • Managed collaborative academic healthcare systems projects to improve quality of care
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Genentech
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United States
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Biotechnology Research
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700 & Above Employee
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Consulting Leader
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Apr 2010 - Mar 2012
• Orchestrated fusion of American and European pharmaceutical quality systems during merger • Led executive team in developing program management and technological improvements • Orchestrated fusion of American and European pharmaceutical quality systems during merger • Led executive team in developing program management and technological improvements
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Internal Revenue Service
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United States
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Government Administration
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700 & Above Employee
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Consulting Leader
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Nov 2009 - Apr 2010
• Spearheaded change management and process reengineering efforts to enhance Operations • Coordinated process evaluations, performance assessments and metric benchmarking • Spearheaded change management and process reengineering efforts to enhance Operations • Coordinated process evaluations, performance assessments and metric benchmarking
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Booz Allen Hamilton
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Associate Consultant
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May 2008 - Oct 2009
• Managed organizational redesign projects for Army Business Transformation Initiatives • Led process re-engineering analysis for Veterans Affairs Information Technology Initiatives • Managed organizational redesign projects for Army Business Transformation Initiatives • Led process re-engineering analysis for Veterans Affairs Information Technology Initiatives
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Community Consulting
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Greater Atlanta Area
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Project Manager
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Dec 2005 - May 2008
• Integrated sales force processes with the customer relationship management systems • Developed market research surveys and campaigns to improve client satisfaction for Insurance • Integrated sales force processes with the customer relationship management systems • Developed market research surveys and campaigns to improve client satisfaction for Insurance
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GE
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United States
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Industrial Machinery Manufacturing
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700 & Above Employee
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Black Belt
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May 2002 - Oct 2005
• Led projects in corporate leadership program to improve efficiency of industrial services • Implemented sales and marketing strategies in energy, healthcare and transportation businesses • Led projects in corporate leadership program to improve efficiency of industrial services • Implemented sales and marketing strategies in energy, healthcare and transportation businesses
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United Technologies
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United States
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Aviation and Aerospace Component Manufacturing
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700 & Above Employee
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Business Analyst
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Jan 2001 - Sep 2001
• Applied operations research principles to improve efficiency of aircraft engine production • Developed simulations with university partners for helicopter service supply chain management • Applied operations research principles to improve efficiency of aircraft engine production • Developed simulations with university partners for helicopter service supply chain management
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Education
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University of Southern California
Doctor of Philosophy (PhD), Systems Engineering -
Rensselaer Polytechnic Institute
Master of Science (MS), Management Engineering -
Florida State University
Bachelor of Science (BS), Industrial Engineering