Health Services Administrator

• Aug 2022 - Present

Business Analyst

• Sep 2021 - May 2022

•Review and final approve all providers petitioning enrollment to the Puerto Rico Medicaid Program (PRMP) through the utilization of the Provider Enrollment Portal (PEP). •Serves as liaison between Managed Care Organizations (MAO’s) and Medicare Advantage Organizations (MAO’s) and PRMP on one-on-one meetings to solve any issues and concerns regarding the PEP and the Medicaid Program. •Attend provider concerns either through phone calls and/or emails regarding the PEP program. •Review and final approve all providers petitioning enrollment to the Puerto Rico Medicaid Program (PRMP) through the utilization of the Provider Enrollment Portal (PEP). •Serves as liaison between Managed Care Organizations (MAO’s) and Medicare Advantage Organizations (MAO’s) and PRMP on one-on-one meetings to solve any issues and concerns regarding the PEP and the Medicaid Program. •Attend provider concerns either through phone calls and/or emails regarding the PEP program.

Health Services Administrator

• Apr 2019 - Aug 2021

•Commanded all pertinent administrative duties and day-to-day tasks related to managing Universidad Central del Caribe (UCC) 3 health clinics which includes CUMIC, BCCC & PPF towards maintaining a service of excellence. •Lead and aligned following the UCC vision and mission a team of 20+ employees which include doctors, receptionists, billing personnel among other professionals. • Managed team in charge of maintaining statistics and billing of COVID-19 vaccine administration at UCC. •Assisted with the conception of the 1st Chiropractic Laboratory for UCC students in Puerto Rico which will result in the 1st class of trained chiropractors in Puerto Rico. Show less

Project Engineer

• Nov 2017 - Mar 2019

• Managed change requests for the engineering department and the Central Commodity Processing Area (CCPA) projects. • Tracked projects timing and resources using Microsoft Project and Oracle Query systems. • Led creation of FMEA’s protocol to control and reduce failures in different pharmaceutical product processes. • Managed investigations which discovered and eliminated root causes that generated particulate matter and out of specification results which affected pH of the affected product Show less

Validation Specialist

• Oct 2015 - Oct 2017

• Implemented Lean techniques in Packaging Remediation Project; Packaging cost savings of approximately $96M annually. • Managed and created all documentation in validation projects such as CFMEA’s, FMECA’s, PFMEA’s using One PLM software. • Executed IQ, OQ/PQ, Validation Plan, Protocols and Processes. • Gained knowledge in FDA regulations, 21CFR Part 820, GMP • Implemented Lean techniques in Packaging Remediation Project; Packaging cost savings of approximately $96M annually. • Managed and created all documentation in validation projects such as CFMEA’s, FMECA’s, PFMEA’s using One PLM software. • Executed IQ, OQ/PQ, Validation Plan, Protocols and Processes. • Gained knowledge in FDA regulations, 21CFR Part 820, GMP

Health Services Administrator Resident

• Jun 2015 - Jul 2015

• Part of Administrative Residency (ADSS 6597) Health Services Administrator course. • Attended and actively participated in administrative/financial meetings. • Data mined and created performance reports templates for the clinics to measure their administrative goals. • Collaborated in the execution of the “Service Integration and Collaboration of Programs” Strategic Plan. • Part of Administrative Residency (ADSS 6597) Health Services Administrator course. • Attended and actively participated in administrative/financial meetings. • Data mined and created performance reports templates for the clinics to measure their administrative goals. • Collaborated in the execution of the “Service Integration and Collaboration of Programs” Strategic Plan.

Health Services Administrator Resident

• Mar 2015 - Jun 2015

• Part of Administrative Residency (ADSS 6597) Health Services Administrator course. • Attended and actively participated in administrative/faculty meetings. • Rotated throughout the hospital’s administrative/clinical areas learning directly from supervisors. • Gathered and registered hospital data for the “2014 AHA Annual Survey Health Forum”. • Part of Administrative Residency (ADSS 6597) Health Services Administrator course. • Attended and actively participated in administrative/faculty meetings. • Rotated throughout the hospital’s administrative/clinical areas learning directly from supervisors. • Gathered and registered hospital data for the “2014 AHA Annual Survey Health Forum”.

MCS Government Relations & Policy Program Intern

• Mar 2014 - Dec 2014

• Mitigate risks as a result of legislative action. • Advise on best practices and policy trends for increasing revenue, reduce costs and improve quality. • Provide departments with timely information about business implications of new regulation. • Identify business and government revenue opportunities. • Trademark MCS as a thought leader in the Health Segment. • Mitigate risks as a result of legislative action. • Advise on best practices and policy trends for increasing revenue, reduce costs and improve quality. • Provide departments with timely information about business implications of new regulation. • Identify business and government revenue opportunities. • Trademark MCS as a thought leader in the Health Segment.

Utilities Engineer COOP Intern

• Jan 2012 - Dec 2012

• Validated Time Study of Utilities Operators that reduced $166,400/year in Over-Time (OT). • Organized all material and personnel resources to complete Main Control Room remodeling project which augmented alarm-monitoring time by 90%. • Identified a 50% time reduction of filling documents and paper logs trough the use of Human Machine Interface monitoring, operators and supervisors feedback and tasks frequency reductions. • Executed a 5S Methodology project to maintenance workshops and utilities control rooms which shall create safe and organized workspaces and increase work performance. Show less

Lean Initiative Leader COOP Intern

• Jan 2011 - Jul 2011

• Developed Vertical Machining Center cell with fixed schedule that reduced labor VCP by $8K and a 70% cycle time reduction. • Implemented material supermarket which reduced Work-In-Process costs by $40K and decreased dispatch time by 86%. • Designed and implemented new welding process representing a $3.4 K Over-Time (OT) savings due to a cycle time reduction of 48%. • Cleared out 660 sq. ft. of manufacturing space by eliminating saw monument machine. • Developed Vertical Machining Center cell with fixed schedule that reduced labor VCP by $8K and a 70% cycle time reduction. • Implemented material supermarket which reduced Work-In-Process costs by $40K and decreased dispatch time by 86%. • Designed and implemented new welding process representing a $3.4 K Over-Time (OT) savings due to a cycle time reduction of 48%. • Cleared out 660 sq. ft. of manufacturing space by eliminating saw monument machine.