Nam Lam

UX designer / Instructor at RED Academy
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Contact Information
Location
Canada, CA
Languages
  • English Native or bilingual proficiency
  • Cantonese Native or bilingual proficiency
  • Mandarin Limited working proficiency

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Christopher Doege

I met Jenny when I was recruiting for a UX instructor in my time with RED Academy. After speaking with her I instantly recognized that she had quite a lot of talent as an interaction designer, a very interesting start up background, and a great overall attitude (all of which were vital for the role). Since she joined RED's team in September of 2016, she truly impressed me. Jenny was coming from a background where she hadn't done much public speaking and jumped head first into a role where she would be leading classes of up to 20 people. As anyone would have to go through with that big of a change, there was obviously a lot of learning and growth that would need to come from within her for her to be able to succeed. I was happy to see her champion through her first few weeks at RED and Jenny has now grown into an extremely confident leader, coach, and mentor for students starting their UX careers from scratch. The growth that Jenny has shown as both a UX designer and also as a teammate and coach make it very easy to recommend her. I am very happy that I got to work with her within RED's tight knit family. She would make a fantastic addition to any team looking for her expertise and I hope one day our professional careers can cross paths once again!

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Experience

    • Canada
    • Higher Education
    • 1 - 100 Employee
    • UX designer / Instructor
      • Sep 2016 - Present

      Managing the design programs within both full-time and work-study classes to ensure that instructors are well supported with what they need to deliver the curriculum. Resourcing for the teams with external contractors whenever necessary to make sure the teams are set up for success. Managing the team resources and staying within budget as well as improving the systems for a more affective and efficient team. Delivery and improving the User Experience Design full-time program Delivery and improving the User Interface Design full-time program Audit the curriculum and collaborate with teams to ensure that programs are delivered at industry standards. Facilitating workshops and deliver sampler classes Assist in sourcing and contacting clients for students to gain client work experience through impactful projects Supporting and mentoring students throughout the program to prepare students for success in the work environment Marking student assignments and provide feedback through design evaluations to ensure that students are on track with each client project Working with the marketing team to design promotional materials for events and workshops Training and on-boarding new instructors on curriculum, course materials and everyday tasks to Successfully deliver curriculum content independently Working with the marketing team to design promotional materials for events and workshops Managing and overseeing multiple programs to ensure that it is operating smoothly and at a high quality Show less

    • Egypt
    • Human Resources
    • 1 - 100 Employee
    • UX/UI Designer
      • Dec 2013 - Present

      User experience and user interface design for web and mobile applications. - information architecture, user flow, personas, wireframe, interactive prototypes Graphic design - branding(logo, brand collaterals, brand guidelines, creative direction) User experience and user interface design for web and mobile applications. - information architecture, user flow, personas, wireframe, interactive prototypes Graphic design - branding(logo, brand collaterals, brand guidelines, creative direction)

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • UX/UI Designer
      • Dec 2014 - Sep 2016

      Lead designer for the Holus Kickstarter campaign reaching the goal of $50k within the first 20 minutes and funded at $290k. Design and manage company website and landing pages Design the User experience for Holus/HoloMAX Apps with deliverables including but not limited to, information architecture, site maps, user flow, wireframes and interactive prototypes etc. Design the User Interface for both web/mobile website and Holus/HoloMAX APPS. Magic Room at Ronald McDonald House B.C. : HoloMAX interactive 3D Holographic installation. An interactive installation incorporating C.A.V.E technique with projections and holographic displays triggered by sensors using RFIDs. Create interactive prototypes (invision/marvelapp/fireworks/motion graphics) to communicate interactions and UX/UI ideas Lead and coordinate design meetings to manage projects deliverables, conduct design thinking/creative brainstorm sessions to solve design problems. Prepare proposals and presentations for client presentations. Present to clients with research and propose creative solutions to solve design challenge. Updated company branding and created a brand guideline for internal use Designed the logo for Holus, an interactive holographic display Design all company and marketing collaterals for events and conferences such as business cards, brochures, exhibition booths, email templates and graphics. Show less

    • Canada
    • Information Technology & Services
    • UX/UI designer
      • May 2015 - Aug 2015

      Designed user experience with deliverables including: information architecture, user flow, site maps, heuristic analysis, paper prototypes, wireframes and high fidelity user interfaces for both web and mobile applications. Created interactive prototypes ( sketch, invasion app) to illustrate interactions and design ideas. Participated in creating/facilitate user research and user testing sessions. Designed user experience with deliverables including: information architecture, user flow, site maps, heuristic analysis, paper prototypes, wireframes and high fidelity user interfaces for both web and mobile applications. Created interactive prototypes ( sketch, invasion app) to illustrate interactions and design ideas. Participated in creating/facilitate user research and user testing sessions.

Education

  • Emily Carr University of Art and Design
    Bachelor's Degree, Interaction Design
    2010 - 2014

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