John Kwak

Manager at Spot Dessert Bar
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area

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Bio

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Credentials

  • Real Estate Salesperson
    Baruch College - Continuing and Professional Studies (CAPS)
    Mar, 2019
    - Nov, 2024
  • Real Estate Salesperson
    New York State Department of State
    Apr, 2019
    - Nov, 2024

Experience

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Manager
      • Aug 2022 - Present

    • Assistant General Manager
      • Jan 2021 - Mar 2022

      Assisted the general manager to ensure that day-to-day business operations ran smoothly. I drew up weekly schedules, ordered merchandise, and assisted the general manager with training, recruiting, promotions and planning.

    • Food and Beverage Captain
      • Jan 2021 - Jun 2021

      Selling an experience, maintaining a section, building rapport with guests, and most importantly delegating duties and tasks amongst the team in my section.

    • United States
    • Real Estate
    • 700 & Above Employee
    • Inside Sales Specialist
      • Aug 2020 - Feb 2021

      Responsible for prospecting for new leads, servicing inbound leads from sign calls and other internet sources, and converting these leads to appointments for a team's sales agents. Vetting and nurturing clients over time to produce the best quality leads for agents. Responsible for prospecting for new leads, servicing inbound leads from sign calls and other internet sources, and converting these leads to appointments for a team's sales agents. Vetting and nurturing clients over time to produce the best quality leads for agents.

    • Restaurants
    • 100 - 200 Employee
    • Food and Beverage Captain
      • May 2019 - Mar 2020

      Opening team. Selling an experience, maintaining a section, building rapport with guests, and most importantly delegating duties and tasks amongst the team in my section. Knowledgeable of Micros POS, wines, beers, sake, and liquors, also including all steps of FOH service. Opening team. Selling an experience, maintaining a section, building rapport with guests, and most importantly delegating duties and tasks amongst the team in my section. Knowledgeable of Micros POS, wines, beers, sake, and liquors, also including all steps of FOH service.

    • Real Estate
    • 100 - 200 Employee
    • Licensed Real Estate Salesperson
      • Apr 2019 - Feb 2020

      Assisting clients in buying, selling, and renting properties. Specializing in Manhattan. Assisting clients in buying, selling, and renting properties. Specializing in Manhattan.

    • United States
    • Restaurants
    • 200 - 300 Employee
    • Food and Beverage Captain
      • Mar 2018 - Mar 2019

      Selling an experience, maintaining a section, building rapport with guests, and most importantly delegating duties and tasks amongst the team in my section. Knowledgeable of Micros POS, wines, beers, sake, and liquors, also including all steps of FOH service. Selling an experience, maintaining a section, building rapport with guests, and most importantly delegating duties and tasks amongst the team in my section. Knowledgeable of Micros POS, wines, beers, sake, and liquors, also including all steps of FOH service.

    • Assistant General Manager
      • Feb 2017 - May 2018

      Chef-driven Restaurant. Selling food and wine, wine service, expo duties, maintaining a section, responsible for all seasonal menu changes including the constantly daily changing fresh ingredients. Most enjoyably, leading wine classes for other FOH staff. Managerial duties included handling reservations, employee scheduling, hiring and firing staff, as well as the ordering and maintaining inventory of all dry goods for the restaurant. Chef-driven Restaurant. Selling food and wine, wine service, expo duties, maintaining a section, responsible for all seasonal menu changes including the constantly daily changing fresh ingredients. Most enjoyably, leading wine classes for other FOH staff. Managerial duties included handling reservations, employee scheduling, hiring and firing staff, as well as the ordering and maintaining inventory of all dry goods for the restaurant.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Food and Beverage Captain
      • Feb 2017 - May 2018

      Chef-driven Restaurant. Selling food and wine, wine service, expo duties, maintaining a section, responsible for all seasonal menu changes including the constantly daily changing fresh ingredients.Most enjoyably, leading wine classes for other FOH staff. Chef-driven Restaurant. Selling food and wine, wine service, expo duties, maintaining a section, responsible for all seasonal menu changes including the constantly daily changing fresh ingredients.Most enjoyably, leading wine classes for other FOH staff.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Food and Beverage Captain
      • Oct 2015 - Jan 2017

      Opening Team. Selling food and sake while building guest rapport, maintaining professionalism. Transferring roles to assistants and back servers in order to optimize the guest experience. Intensive Japanese food and wine knowledge. Opening Team. Selling food and sake while building guest rapport, maintaining professionalism. Transferring roles to assistants and back servers in order to optimize the guest experience. Intensive Japanese food and wine knowledge.

    • United States
    • Food & Beverages
    • 1 - 100 Employee
    • Assistant Manager
      • Oct 2015 - Jul 2016

      Team leader, managing and delegating roles on the floor, as well as in the back of house. Working with the manager and corporate managers directly in order to maximize efficiency and profitability in the restaurant. As well as maintain high productivity, production, quality and guest experience standards. Team leader, managing and delegating roles on the floor, as well as in the back of house. Working with the manager and corporate managers directly in order to maximize efficiency and profitability in the restaurant. As well as maintain high productivity, production, quality and guest experience standards.

Education

  • Franklin & Marshall College
    No Degree, Business/Managerial Economics
    2010 - 2013
  • Peddie School
    High School/Secondary Diplomas and Certificates
    2006 - 2010

Community

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