Jeri Parks

Vice President of Strategy & Client Success at WayPath
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Location
Greater Richmond Region

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5.0

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Aman Alung

Jeri embodies what it means to be a leader. She is determined, resourceful, and possesses excellent management skills. Jeri has a great sense of vision and the ability to take strong decisions. I am grateful I got a chance to work with her at Appian, where she led the Education Services team with authenticity and integrity. An aspect that I fondly remember is that Jeri empowers her team and revels in shared success. She will ensure that everyone is pulling in the same direction and she will "walk the talk". She is bound to add considerable value as a leader in any endeavour she undertakes.

Andrew Helms

Jeri is a talented and hard-working manager. She knows when things go off track and works diligently to get everything back to green. Beyond that, she develops real relationships with the team. She takes personal and professional development of the team seriously and strives to bring value to everyone's life. She's truly one of a kind.

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Vice President of Strategy & Client Success
      • Jun 2022 - Present

      - Implement structure and process to manage delivery prioritization and allocation of staff- Align cross-departmental sales to delivery processes- Advise on team utilization and generate multiple approaches to complex staffing requirements- Promote decision-making for critical issues- Optimize operational activities for forecasting, resource booking, and pipeline management

    • Director of Strategy
      • Dec 2021 - Jun 2022

      - Build and execute strategic business initiatives - Partner with the executive team to drive business & sales objectives- Expand sales opportunities for existing clients- Serve as point-of-contact and escalation resource for key clients- Develop pricing, service offerings, and estimations. - Streamline internal operations

    • Delivery Practice Leader
      • Dec 2020 - Feb 2022

      Solution Expertise: Customer Relationship ManagementProduct Management: Telecommunications IndustryProgram Management: State Utilities Industry, Delivery & Employee OperationsSoftware: Pegasystems, Microsoft Dynamics 365

    • Engagement Manager
      • Mar 2020 - Dec 2020

      Program: State TransportationSoftware: Microsoft Dynamics 365

    • United States
    • Software Development
    • 700 & Above Employee
    • Professional Services, Senior Manager
      • Sep 2019 - Mar 2020

      Customer Success, Department Head of Appian Academy, University Program Development, Appian Community

    • Professional Services, Manager
      • Sep 2016 - Sep 2019

      Client and Partner Training & Certification Program DevelopmentEmployee Onboarding Training; Engineering, Professional Services, Sales Enablement

    • Manager of Training Delivery and Development
      • Sep 2013 - Sep 2016

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Senior Systems Analyst I
      • May 2012 - Sep 2013
    • Marketing Communications Consultant
      • Nov 2011 - May 2012

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