Business Development Manager

• Jun 2021 - Present

Connect Source are Solution Seekers. With a history of providing solutions from supply to production and beyond our services span AI & Data Aggregation and Analysis, Engineering, Manufacturing and Procurement. Connect Source are Solution Seekers. With a history of providing solutions from supply to production and beyond our services span AI & Data Aggregation and Analysis, Engineering, Manufacturing and Procurement.

Account Manager

• Mar 2019 - Jan 2022

Canon are leading the way with their award winning range of Multi function devices and software solutions. Please reach out if you need an obligation free print audit. We help manage print costs, digitize documents and automate processes. Osborne Park based team with a wide range of technical resources and experience. Canon are leading the way with their award winning range of Multi function devices and software solutions. Please reach out if you need an obligation free print audit. We help manage print costs, digitize documents and automate processes. Osborne Park based team with a wide range of technical resources and experience.

ICT Sales Specialist

• Sep 2018 - Feb 2019

Business Solutions Consultant

• Apr 2018 - Sep 2018

Business Development Manager

• Nov 2017 - Mar 2018

WA Sales Manager

• Oct 2016 - Nov 2017

Successfully delivered highest revenue for the branch and managed team of Account Managers

Account Manager

• Oct 2014 - Sep 2016

Passionate client manager who manages a range of accounts- sole traders to larger corporations. Consistently exceeding targets and looking for white space opportunities

Sales Associate

• Aug 2012 - Aug 2014

- Internal Account management and managing quotes/RFQ/tenders for 2 Account Managers - Experience using Sales force, Lotus notes, K2 notes and SAP - Extensive knowledge of Cisco range of switches , routers and security products - Experience quoting multimillion dollar solutions for Universities - Work closely with the PMO office to achieve project deadlines - First point of contact for customer enquiries. - Identifying cross sell and up sell opportunities - Sales reporting, back order analysis and sourcing alternative suppliers

Sales Support Officer

• Aug 2011 - Aug 2012

- Internal Account management and managing quotes/proposals for 3 Account Managers - Working knowledge of SAP - Analyzing client requirements ,preparing quotes and following up on orders - Knowledge of licensing solutions, enterprise solutions and commercial products - Innovative approach to project management - Sales reporting, back order analysis and sourcing alternative suppliers *Awarded Manager's choice award - 2011* - Internal Account management and managing quotes/proposals for 3 Account Managers - Working knowledge of SAP - Analyzing client requirements ,preparing quotes and following up on orders - Knowledge of licensing solutions, enterprise solutions and commercial products - Innovative approach to project management - Sales reporting, back order analysis and sourcing alternative suppliers *Awarded Manager's choice award - 2011*

Sales Support Representative

• Jan 2011 - Jul 2011

- Certified Telstra business voice, data and wireless specialist - Following up with suppliers , technicians to ensure projects meet deadlines - Knowledge of HP range of desktops, Cisco range of switches and routers and licensing - Certified Telstra business voice, data and wireless specialist - Following up with suppliers , technicians to ensure projects meet deadlines - Knowledge of HP range of desktops, Cisco range of switches and routers and licensing

Technical Support Level 2 Representative

• Jan 2010 - 2011

- Providing support for a wide range of ATM , EFTPOS terminals and network services - Following up with service providers to meet SLA requirements - Chief co-ordinator involved in router upgrade project for Commonwealth Bank ATMs Australia wide - Providing support for a wide range of ATM , EFTPOS terminals and network services - Following up with service providers to meet SLA requirements - Chief co-ordinator involved in router upgrade project for Commonwealth Bank ATMs Australia wide

Sales Professional

• Jun 2007 - Sep 2009

-Outbound Sales, Internal Account manager, customer service,identifying cross sell and up sell opportunities. *Recognised as being a significant performer* -Outbound Sales, Internal Account manager, customer service,identifying cross sell and up sell opportunities. *Recognised as being a significant performer*

Technical Customer Service Representative

• Apr 2004 - Feb 2005

-1 month training on Dell systems ,range of products and key performance indicators - Inbound calls to handle technical issues , troubleshooting and billing enquiries - Successfully achieved parameters such as Average handling time, First call resolution, Conformance and was awarded performance incentives -1 month training on Dell systems ,range of products and key performance indicators - Inbound calls to handle technical issues , troubleshooting and billing enquiries - Successfully achieved parameters such as Average handling time, First call resolution, Conformance and was awarded performance incentives

Electronics Engineer

• Jun 2003 - Apr 2004

- Study of biometric security systems - Coding microprocessors and embedded system design - Designed embedded web server to interface with existing systems - Implementation of stack for communication protocols - Remote monitoring applications - Test of data transfer and link implemented - Studying existing systems to identify upgrades - Design of power supply *Worked on project which was successfully implemented and won accolades for the year( First prize of the year at Concepts 2004 )*