Experience

RealAdvisor
• Switzerland
• Real Estate
• 1 - 100 Employee
• Sales Executive

  • Sep 2022 - Present


Charles Maund Volkswagen

• United States
• Retail
• 1 - 100 Employee

• Senior Sales Consultant

  • Jul 2021 - Apr 2022

  • Acquire new business through prospecting, cold calling, and delivering impactful sales presentations. • Employ extensive product knowledge to cultivate existing customer relationships and developed rapport with new ones. • Analyze reports in Salesforce CRM to drive improvements in lead generation, sales performance, and customer relationships. • Plan sales campaigns and lead efforts to attract new customers. • Maximize company profit by securing partnerships to purchase rare inventory. • Motivate sales staff to exceed sales targets by boosting morale with team-building activities and encouraging friendly competition. • Monitor and oversaw staff performance to attain accurate individual and team target metrics. • Increased revenue by 68% via effectively negotiating and authoring key national contracts with Fortune 100 clients. Show less



Austin INFINITI

• United States
• Automotive
• 1 - 100 Employee

• Senior Sales Consultant

  • Jul 2020 - Mar 2021

  • Consistently exceeded quotas by pursuing and closing sales. • Managed sales negotiations and financing options. • Maintained high referrals and consistent repeat business due to first-rate customer service standards. • Adhered to standards of quality and service and industry regulations. • Called and emailed leads to update on desired inventory, maintain interest and enhance sales. • Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files. • Supervised successful car sales team in fast-paced environment with demanding quotas. • Implemented strategic improvements to customer service policies and increased overall satisfaction ratings. • Oversaw customer test drives and demonstrated standard and optional features. • Assisted in training of new hires on organizational procedures, policies and sales techniques. Show less

• Sales Consultant

  • Oct 2017 - Jul 2020

  • Boosted profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns. • Created presentation materials for sales, customer relations, and management purposes. • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues. • Supported sales team members to drive growth and development. • Supervised and trained 10 employees on successful selling techniques. • Built sales forecasts and schedules to reflect desired productivity targets. • Gained market share in new sales performance through aggressive team training. • Exceeded sales goals by 76% using consultative and value-driven approach. Show less



Perpetual Rebel

• Entertainment Providers

• Interdisciplinary Artist and Label Manager/Consultant

  • Jan 2010 - Oct 2017

  -Founded company to organize integration of artist’s personality, branding and cultivation of fans and visibility by way of social media networking sites (Facebook, Twitter, Spotify, Instagram, MailChimp) utilizing new media delivery strategies. -Supervise artist issues including: managing client contracts, artist marketing, sponsorships, business matters and career development. -Lead business development including booking, tour management, promotion, branded content opportunities and engagements. -Prioritized significance of contractual and fiscal documents required in artist management and arts marketing. Show less



Columbia College Chicago

• United States
• Higher Education
• 700 & Above Employee

• Web Content Manager (Center for Black Music Research)

  • Aug 2014 - May 2015

  -Managed content creation and maintenance for an external enterprise Wordpress-based web presence. -Authored, proofread, reviewed, and provided CMS training and support for a team of 15 as required. -Maintained departmental archives and documentation for a catalog and library spanning 40+ years. -Led ongoing cross-functional collaboration to support organizational objectives through web content that is user-centric, on brand, current and relevant. -Synthesized information from web analytics, usability testing, changing business goals, and emerging web content practices to continually optimize content effectiveness and discoverability. -Coordinated with marketing and other channel partners to support campaigns, promotions and events. -Served as a resource with respect to writing, style, and content structure. Show less



Chicago Artists Coalition

• United States
• Artists and Writers

• Editor at Large (Music)

  • Oct 2013 - Dec 2014

  Edited, rewrote and prepared 3-5 pieces per week by adjusting reading level to make understanding articles easier and more interesting. • Crafted email campaigns utilizing MailChimp to measure readability and engagement through analytic tools. • Evaluated reporter stories, shaped content and helped improve overall work quality through careful review, detailed editing and constructive feedback. • Published pieces online and promoted through social media sites to include: Facebook, Instagram, and Twitter. • Worked with graphic designers to oversee inclusion of visual elements, photos, and to improve page layouts. • Conducted open and confidential interviews with credible story sources to gather information for documentary pieces. • Developed wide range of relationships with government agencies, business and community leaders to stay on top of breaking news. Show less



Varian Medical Systems

• Telecommunications
• 1 - 100 Employee

• Field Service Engineer II

  • Mar 2007 - Jan 2008

  -Performs periodic/preventative maintenance on Linear Accelerators, and various associated components (CT Scan, Port Film and X-ray) designed and engineered to treat multiple forms of cancer. -Responsible for scheduling site visits, phone support, emergency service and troubleshooting. -Maintains excellent customer relationships critical to the renewal of contracted service at assigned sites. -Responsible for administrative documents (secured and unsecured), and accurate reports regarding machine maintenance, upgrades and installations. Show less



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Fire Controlman (2nd Class Petty Officer)

  • Sep 1999 - Apr 2007

  -Electronic Technician for associated AEGIS (Display Track III) Weapon Systems for United States Navy. -Manage and train personnel with troubleshooting, installation and repair of computer hardware and peripheral equipment. -Oversee the servicing, repair, calibration, regulation, fine-tuning and testing of machines, devices and equipment that operate primarily on the basis of electrical or electrical principles. -Facilitate consults with customers, supervisors and engineers to plan layout of equipment and resolve problems in system operation and maintenance. Show less