Chief Growth Officer

• Oct 2023 - Present

Head of the University of Farmers

• Mar 2018 - Oct 2023

Head of Sales and Operations | Brokerage Officer | Kraft Lake

• Oct 2016 - Jan 2018

Head of Business Development, Nationwide Brokerage Solutions

• May 2012 - Aug 2016

- Thought leadership and innovation - Driving performance measures for the organization - Ensuring effective, efficient operations - Generating solutions to clients’ concerns - Developing leaders and associates across Nationwide Manage, direct, coordinate, and administer multiple aspects of NBS operations. Responsible for the development of NBS lean management strategy and business transformation execution. Oversight of NBS new innovation strategy, learning and performance… Show more - Thought leadership and innovation - Driving performance measures for the organization - Ensuring effective, efficient operations - Generating solutions to clients’ concerns - Developing leaders and associates across Nationwide Manage, direct, coordinate, and administer multiple aspects of NBS operations. Responsible for the development of NBS lean management strategy and business transformation execution. Oversight of NBS new innovation strategy, learning and performance, quality control, IT, field sales consulting and daily operations of NBS toward the achievement of established growth, service, and employee engagement objectives. Responsible for new market expansion strategy and carrier relationships. Led NBS process improvements to exceed agent expectations while accomplishing aggressive expense ratio goals. Established and coordinated marketing campaigns directed at Nationwide EA distribution through multi communication outlets and training.

Executive Director of the Nationwide Sales Academy

• Jan 2008 - May 2012

Led a world class training team responsible for developing Nationwide sales agents, field leadership and licensed staff. Supported key growth and retention initiatives with proven and measurable results. Designed key marketing initiatives for agents and field leadership. Provided relevant selling skills designed to increase new business production and customer retention. Responsible for developing effective marketing and prospecting strategies utilized by Nationwide insurance professionals… Show more Led a world class training team responsible for developing Nationwide sales agents, field leadership and licensed staff. Supported key growth and retention initiatives with proven and measurable results. Designed key marketing initiatives for agents and field leadership. Provided relevant selling skills designed to increase new business production and customer retention. Responsible for developing effective marketing and prospecting strategies utilized by Nationwide insurance professionals throughout the U.S. Designed, recorded and created web-based training to support reinforcement of the On Your Side certification initiatives with notable results. Was recognized as an industry leading trainer in 2010 by Training Magazine.