Experience

Decision Inc.

• South Africa
• IT Services and IT Consulting
• 200 - 300 Employee

• Inside Sales Specialist

  • Sep 2022 - Present

  Conducted prospecting activities to generate leads and identify potential clients. Engaged in effective outbound sales activities, including cold calling and email outreach. Utilized persuasive communication skills to present product/service offerings to prospects and clients. Conducted thorough needs assessments to understand client requirements and propose tailored solutions. Managed a portfolio of clients, building and maintaining strong relationships to ensure customer satisfaction. Collaborated with cross-functional teams to deliver comprehensive solutions and address client inquiries. Utilized CRM systems to track and manage sales activities, leads, and customer information. Stayed updated on industry trends and competitor offerings to effectively position products/services. Achieved and exceeded sales targets through effective negotiation and closing techniques. Assisted in the development of sales strategies and tactics to optimize revenue generation. Prepared and delivered sales presentations and proposals to key decision-makers. Provided ongoing customer support and acted as a trusted advisor for clients. Participated in sales meetings, training sessions, and professional development activities to enhance skills and knowledge. Maintained accurate records of sales activities, pipeline, and forecasts. Adapted to changing market dynamics and customer needs to drive business growth. Show less



Leadhome Properties

• City of Johannesburg, Gauteng, South Africa

• Sales Advisor

  • Jun 2017 - Aug 2022

  Assisting buyers enquiring on properties telephonically and email Arranging viewings for buyers & liaising with sellers Being a support function to other departments when needed Interacting with Leadhomes current and prospective clients Management of all property inquiries Canvassing for buyers Recruiting and managing photographers nationally Managing listings on various property portals Achievements Started as a 3-month contract but in 4 months went permanent Created a new role & department - Photography Became Teamlead & Head of that department Show less



Recalmax

• United States

• Saas SDR/Virtual Assistant

  • Jan 2022 - Apr 2022

  Calling leads daily to set up appointments with dental practices to promote the software system. Completing short surveys on information regarding the practice to build a database with leads An average rate of 6+ appointments set each week or 80% response to surveys performed Calling leads daily to set up appointments with dental practices to promote the software system. Completing short surveys on information regarding the practice to build a database with leads An average rate of 6+ appointments set each week or 80% response to surveys performed



BoomCloud

• United States

• Saas SDR/Virtual Assistant

  • Jun 2021 - Nov 2021

  Setting up demos with dental practices to promote the CRM of managing their uninsured patients and optimizing their in-house membership programs I completed a system setup in HubSpot, Ring.IO, Base Camp and had an average rate of 5 appointments set each week and 30-40 calls a day. Setting up demos with dental practices to promote the CRM of managing their uninsured patients and optimizing their in-house membership programs I completed a system setup in HubSpot, Ring.IO, Base Camp and had an average rate of 5 appointments set each week and 30-40 calls a day.



The Ladysmith Herald

• Ladysmith kzn

• Sales Consultant

  • Mar 2015 - May 2017

  Advertising sales (Classifieds, main body, special features) Admin and reception duties Closing deals Maintaining client base Cold calling Banking Advertising sales (Classifieds, main body, special features) Admin and reception duties Closing deals Maintaining client base Cold calling Banking



FNB Bank

• United States
• Financial Services
• 500 - 600 Employee

• Admin Support/Business Teller/ATM Custodian

  • Jan 2007 - Jan 2013

  Processing of transactions Balancing of trade accounts Filing Switchboard Customer service Enquiries Branch shutdown Processing of transactions Balancing of trade accounts Filing Switchboard Customer service Enquiries Branch shutdown