Jitka Rehakova
Fitness Instructor at SpeedFit Australia- Claim this Profile
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English -
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Czech -
Topline Score
Bio
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Credentials
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Diploma of Massage
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Diploma of Sport and Fitness
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Experience
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SpeedFit Australia
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Australia
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Wellness and Fitness Services
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1 - 100 Employee
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Fitness Instructor
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Feb 2020 - Present
* Customer service. * Offered individual and group training to customers using electric muscles stimulation machine. * Sales and support to customers. * Used reservation system to organise daily bookings. * Customer service. * Customer service. * Offered individual and group training to customers using electric muscles stimulation machine. * Sales and support to customers. * Used reservation system to organise daily bookings. * Customer service.
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HARROLDS
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Australia
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Retail
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1 - 100 Employee
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Administrative Assistant
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Nov 2011 - Jun 2019
* Prepared vendor invoices and processed incoming payments. * Completed customer’s data entry. * Maintained computer and physical filing system, recording expenses. * Day to day banking and cash handling. * Received, screened and routed incoming calls. * Screened applicants resumes and coordinated both phone and in-person interviews. * Recruited and hired qualified candidates for vacant and new positions. * Tracked resumes and maintained the applicants tracking system. * Developed standard operating procedures and provided support to new employees. * Prepared reports and budget appraisals. * Completed weekly timesheets for 30 employees. * Coordinated special projects and events. * Leveraged advanced skills and training to support operational needs of multiple departments. * Trained new employees on sale processing and company sale procedures. * Oversaw inventory, stock control and office support. * Managed office and bar supplies, vendors, organization and upkeep. * Performed accounts receivable duties including invoicing, discrepancies and banking. * Drafted biweekly time sheets for managers and employees. * Assisted with event planning, including associated travel and logistical arrangements.
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Sales Support
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Aug 2016 - Jan 2019
* Supported Account Managers with daily enquiries by providing data review packages and data reports. * SME contract loading into Salesforce, Ideal and Prism systems; Liaised with all related stakeholders on correct processes. * Supported Salesforce managers on the introduction of the new Salesforce Lightning System by acting as Lightning UAT (User Acceptance Tester). * Managed Salesforce queue cases on a daily basis. * High volume of data entry into multiple programs and databases. * Daily use of Excel to produce data reports. Manipulated spreadsheets for clear understanding and accuracy. * Trained new team members in procedures and assisted with regular updates and improvement of new processes. * Daily monitoring and response to email enquiries and ensured all was completed to daily business standard. * Flexible and agile to be trained in new processes and procedures.
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Gelatissimo
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Switzerland
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Food and Beverage Services
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1 - 100 Employee
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Day Manager
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May 2009 - Sep 2011
* Greeting customers * Customer services, received customer Payments, Completed purchases using point of sale system * Assisted customers in selecting items based on needs, described products and services in details * Preparation and making gelato * Assisted on sale floor as needed to maintain services standards * Trained new cashier on procedures, customer services and sales techniques * Created attractive displays to promote items * Monitored areas for security issues and safety hazards * Making exceptional high quality coffee * Banking of daily income and cash change for day service.
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Education
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college sport and fitness
Diploma, Health and Physical Education/Fitness