Director of Customer Engagement and Managing Partner

• Mar 2021 - Present

ISR Program Development, Defense Applications

• Nov 2018 - Feb 2021

Senior Account Executive, Defense & Mission Systems

• Nov 2016 - Oct 2018

Technical Account Manager, Defense & Mission Systems

• Aug 2014 - Nov 2016

Senior Product Manager

• Jan 2014 - Aug 2014

• Substantially grew incremental revenue for iGT by leveraging large database of DoD contacts• Successfully led and managed the full product lifecycle of several iGT products such as the AirborneIn-flight Monitoring System (AIMS), SatManage Bandwidth Timeslot Correlator, DownlinkConfigurator, and SCAP Service• Leveraged existing DoD and SATCOM relationships to coordinate meetings with iGT accountexecutives, and often supported them by creating and delivering customer-facing presentations oniGT products, solutions, services, and roadmap, ultimately leading in additional sales of iGT HubLine Cards and Satellite Routers• Collaborated with the sales team and customers to define product requirements, authored severalProject Requirements Documents (PRDs), developed business, marketing, and pricing plans, andmanaged the project through successful launch• Delivered sales training through webinars, and assumed the role as product expert both inside andoutside of the company, acting as a single point of contact for all inquiries and communicationsrelated to assigned products, interacting with engineering, test, sales, operations, and customers alike• Supported iGT Marketing by helping to develop spec sheets, tech briefs, announcements, andwhitepapers for all assigned iGT products; represented iGT at several industry shows• Assessed industry requirements, investigated new technologies, developed business cases, andpresented to iGT Key Management Personnel for Project Authorizations which resulted in the growthof iGT’s product portfolio• Authored several RFIs and Whitepapers, leveraging not only iGT product expertise, but technicalknowledge about DoD Programs such as the JIPM and Global Broadcast Service (GBS), furtherstrengthening iGT’s presence in the market

Product Manager

• May 2012 - Jan 2014

Associate & Chief Satellite Systems Engineer

• Jan 2010 - Apr 2012

• Supported the USCENTCOM Digital Video Broadcast – Return Channel via Satellite (DVB-RCS)network as lead senior systems engineer and task lead, providing Tier III (24/7) technical support forthe IP SATCOM network to deployed military users• Designed, optimized, and maintained DVB-RCS Hubs in Landstuhl Germany, Lago Patria Italy, and end user VSAT Subscriber Suites in Afghanistan, Iraq, and the Persian Gulf to provide the transport mechanism to backhaul real-time tactical ISR UAV video for Operation Iraqi Freedom and Operation Enduring Freedom• Managed day-to-day activities of 12 Booz Allen engineers and 4 subcontractors on the DISA NOWF GBS Integration task, working closely with the PM and client to establish requirements, prioritize tasks, track and create deliverables, and accomplish critical milestones to support Warfighter requirements• Contributed to various proposal efforts for the Booz Allen Cyber Technology home team, providingtechnical expertise in IP SATCOM, Multicast, Site Survey and Installations• Collaborated with external stakeholders such as USCENTCOM, USSOCOM, and USAFRICOM toidentify user requirements and engineer tactical communication solutions including VoIP, VTC, andISR UAV backhaul via various IP modems such as Advantech, iDirect, Linkstar, and Joint IP Modem(JIPM)• Engineered the solution to transition the COTS Advantech DVB-RCS Hub and 75+ VSAT terminals from commercial Ku-Band to military Ka-Band Wideband Global SATCOM (WGS)• Utilized the DISA lab to test, validate, and integrate RF and IP networking components includingCisco Switches, Routers, HAIPE Type I Encryptors, MPEG4 Video Encoders, Satellite Receivers,Modulators, Hubs, and TCP Accelerators into various DISA networks• Created technical presentations, SOPs, and system manuals to conduct training on IP SATCOMoperations to over 200 military personnel and DoD contractors

Senior Consultant

• Jan 2009 - Jan 2010

Consultant

• Jan 2007 - Jan 2009

RF System Performance Co-Op

• Jan 2005 - Sep 2005

• Monitored, analyzed, and optimized 540 cell towers in the Philadelphia-Tri State region• Analyzed and troubleshot over 500 customer complaints as they were escalated from Tier I customer service personnel• Integrated new cell sites with CDMA Voice, 3G-1X, and EVDO technology• Identified, drive tested, and post processed locations of poor coverage for future cell sites utilizing RF modeling tools• Collaborated with area corporations to provide in building solutions for poor cellular coverage