Experience

Global Feeder Shipping L.L.C

• United Arab Emirates
• Maritime Transportation
• 100 - 200 Employee

• Operations Manager

  • Jul 2020 - Present

  - Handling vessel operations of 3 ports in SAUDI ARABIA which includes DAMMAM, JUBAIL & JEDDAH.- Coordinating with Vessel Captain/Chief Officer/Central Planner.- Communicating with terminal representatives for berthing prospects and further operational queries.- Frequently updating principals and central planners on arrival, operational and sailing status of vessels in port.- Reporting to higher managers on daily / weekly / monthly.

• Senior Operations Executive

  • Nov 2016 - Jul 2020

  - Obtaining DG/REEFER/OOG/SPECIAL cargo loading approval.- Finalizing bookings and circulating CBF.- Keeping all customers informed on vessel status which includes VESSEL ARRIVAL / SAILING / OPERATIONAL DELAYS in case any.- Updating ARRIVAL/SAILING REPORTS & TERMINAL DEPARTURE REPORTS in system and circulating to customers.- Communicating with accounts/billing team to ensure that invoices are provided to customers on timely manner.- Process claims (if any) from box owners/operators. Show less



Hanjin Shipping

• Maritime Transportation
• 700 & Above Employee

• Inside Sales Representative

  • Dec 2014 - Sep 2016

  1. Handling In-house Sales Support for Our Sales teams in preparing reports, rate quotes, and Rate/Free time filing for approval and contract amendments. 2. Timely monitoring of Service, Trade, Market Strategies, Rates, Surcharges and Customer Enquires/feedbacks. 3. Instant communication with Principle Sales Team and In-house Team for optimizing Customer Satisfaction, accurate rate and Service Packages. 4. Experiencing the ability to handle high demand during bid season, by providing rate quotations including service package. 5. Maintaining the Complete data of Our Customers, Rate validity and Handled volume (Trade /Customer / Destination wise) 6. Handling, a handful of VIP accounts, responding to their requests and suggestion and acting promptly. 7. Communicating with RHQ/HQ for special promotion and negotiation for better rates to quote to customer. 8. Requesting for transshipment vessel space through respective transshipment ports for hassle free movement of shipments. Show less