Experience

Ampstek

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Director of Operations, US/UK/EMEA/APAC

  • Mar 2023 - Present

  Develop and communicate a clear vision and strategic roadmap for the Delivery function, aligned with the overall organizational goals and objectives. Collaborate with executive leadership to ensure that Delivery initiatives are well-aligned with the broader business strategy. Operational ManagementEstablish and monitor key performance indicators (KPIs) to measure the performance and effectiveness of Delivery functions. Identify opportunities for process improvement, automation, and cost optimization. Service Delivery Excellence Lead, mentor, and develop a high-performing Specialized delivery team. Define roles, responsibilities, and performance expectations to build a skilled and motivated workforce. Foster a positive and inclusive work environment that promotes professional growth and employee engagement.Identify opportunities for leveraging technology and automation to improve process efficiency and effectiveness. Budgeting and Cost Management: Develop and manage the budget for the function. Optimize resource allocation and control costs while maintaining service quality. Show less



Veridian Tech Solutions, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Account/Delivery Manager

  • Jan 2021 - Jan 2023



SageBeans RPO

• India
• IT Services and IT Consulting
• 200 - 300 Employee

• Resources Manager

  • Jan 2016 - Dec 2021



Pyramid Consulting, Inc

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sr Technical Recruiter

  • Oct 2014 - Jan 2016



Diverse Lynx

• United States
• Software Development
• 500 - 600 Employee

• Technical Recruiter

  • Mar 2014 - Oct 2014