Executive Assistant

• May 2022 - Present

Case Investigator

• Jun 2020 - Apr 2022

• Collected and recorded COVID-19 case information by conducting approximately 10 interviews daily through Twilio Flex communication platform and inputting disease symptoms, living/work conditions, and close contact details into the Salesforce software • Provided COVID-19 cases and contacts with regulated information on isolation and quarantine procedures to limit further disease transmission • Referred mental health, food, and hotel resources to COVID-19 cases and contacts by connecting said cases and contacts to local services and programs for necessities during isolation or quarantine • Enhanced investigation unit tasked with using approved search engines and governmental databases, such as CLEAR and Worker Connect, as well as calling providers and laboratories, in order to locate new contact information for COVID-19 cases where initial contact could not be made Show less

Development Operations Intern

• Sep 2019 - Jan 2020

• Updated and proofread donor contacts in Raiser’s Edge database to ensure all appropriate contact information is current for future donations • Noted and input quantitative information on Excel and Microsoft Word to track any missing contact information within the Raiser’s Edge database • Organized, packaged, and mailed out thank you notes and event flyers to over 200 recipients • Oversaw and carefully filed incoming mail including sensitive financial documentation and checks • Updated and proofread donor contacts in Raiser’s Edge database to ensure all appropriate contact information is current for future donations • Noted and input quantitative information on Excel and Microsoft Word to track any missing contact information within the Raiser’s Edge database • Organized, packaged, and mailed out thank you notes and event flyers to over 200 recipients • Oversaw and carefully filed incoming mail including sensitive financial documentation and checks

Barista/Cashier

• Jul 2017 - Mar 2018

• Processed drink orders by making drinks to customer specifications to provide a positive experience at the bubble tea shop • Maintained work and customer area cleanliness, by sweeping, mopping, and cleaning dishes to ensure a hygienic environment for all patrons • Operated the cash register by calculating correct change amounts to provide an accurate return • Processed drink orders by making drinks to customer specifications to provide a positive experience at the bubble tea shop • Maintained work and customer area cleanliness, by sweeping, mopping, and cleaning dishes to ensure a hygienic environment for all patrons • Operated the cash register by calculating correct change amounts to provide an accurate return

Management Intern

• Jul 2016 - Aug 2016

• Simplified and digitized paper documents including Playbills and brochures utilizing Excel and Microsoft Word to best organize and visualize said data in chronological order • Filed and organized physical paperwork into the appropriate dated and categorized cabinet to improve accessibility for future team members • Contacted potential collaborators by researching Asian influencers on social media to provide team members with possible networks to further expose their brand • Simplified and digitized paper documents including Playbills and brochures utilizing Excel and Microsoft Word to best organize and visualize said data in chronological order • Filed and organized physical paperwork into the appropriate dated and categorized cabinet to improve accessibility for future team members • Contacted potential collaborators by researching Asian influencers on social media to provide team members with possible networks to further expose their brand