JIONGCHENG SU

Pension Administrator at MyCSP Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Liverpool Area, UK
Languages
  • Chinese Limited working proficiency
  • English Professional working proficiency

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Bio

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Credentials

  • BCS Level 4 Diploma in Data Analysis Concepts
    BCS, The Chartered Institute for IT
    Jul, 2021
    - Nov, 2024

Experience

    • United Kingdom
    • Financial Services
    • 100 - 200 Employee
    • Pension Administrator
      • Jun 2022 - Present

      • Providing an administration service to customers as per SLA • Maintaining up to data filing and records for department, checking the integrity of customer data • Processing of a wide range of routine and non-routine documentation within defined procedures • Resolving customer enquiries (oral and written) based on competent working knowledge of the customer requirements • Drafting of non-standard correspondence in response to customer enquiries Inputting customer details and accessing customer information Collating and analysing data and producing routine reports, schedules and summaries in order to update customer records, resolving customer queries • Provision of technical guidance to other team members • Identifying and implementing process improvements in immediate area of work responsibility in order to improve throughput and customer service • Provide on-the-job coaching to department colleagues • Carry out projects and ad-hoc activities as determined by Team Manager Show less

    • United Kingdom
    • Software Development
    • 100 - 200 Employee
    • Software Engineer Intern
      • Feb 2022 - Feb 2022

      • Shadowing mid-level software developers. • Learn functional programming with C#. • Write queries using Visual Studio 2022 and LinqPad6. • Learn HTML and CSS. • Shadowing mid-level software developers. • Learn functional programming with C#. • Write queries using Visual Studio 2022 and LinqPad6. • Learn HTML and CSS.

    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • NHS Test and Trace Agent
      • Aug 2021 - Dec 2021

      • Work from a list of contacts provided by Regional teams/Contact Tracer. • Collect information from a member of the public who has direct/close contact with a confirmed case of COVID-19. • Support, reassure, and document conversations with each contact. • Make outbound calls to interview individuals where the case has been identified as symptomatic and confirmed as having COVID-19. • Work from a list of contacts provided by Regional teams/Contact Tracer. • Collect information from a member of the public who has direct/close contact with a confirmed case of COVID-19. • Support, reassure, and document conversations with each contact. • Make outbound calls to interview individuals where the case has been identified as symptomatic and confirmed as having COVID-19.

    • Purchase Manager
      • Oct 2020 - Mar 2021

      • Performs comparison-shopping and negotiations to secure lower prices on products the company needs.• Constantly look for ways to cut back on the company's expenses.•Conducting research on potential products, vendors, and comparing price and quality for the best deal.• Meeting with vendors to negotiate the best price.• Liaising with delivery and warehouse teams to ensure goods are received on time.• Inspecting purchased products upon delivery and reporting any issues timely.

    • Warehouse Manager
      • Feb 2020 - Oct 2020

    • Purchasing Ledger Clerk
      • Jun 2020 - Jul 2020

      • Reconciling delivery notes to invoices received and purchase orders.• Matching, batching, and coding invoices.• Maintaining invoice register.• Process invoices through the EPOS system.• Dealing with queries with the supplier in regard to return and credit.

    • Picker
      • Nov 2019 - Feb 2020

    • Freezer Warehouse Operative
      • Mar 2019 - Nov 2019

    • Cashier
      • Jan 2019 - Mar 2019

    • Shop Assistant
      • Jul 2018 - Dec 2018

Education

  • Liverpool John Moores University
    Bachelor's degree, Mathematic
    2013 - 2016

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