Experience

Xuenn Private Limited

• Taiwan
• Software Development
• 100 - 200 Employee

• IT Consultant

  • May 2018 - Present

  An Internet Service Delivery and Development Center firm with 500 employeesLed the integration of payment systems, and developed member Platform web applications..Integrating and Maintaining IT Systems: Built a proprietary high-traffic payment system and integration with payment providers like Neteller, Skrills. Developing Proprietary Technologies: Establishing Jenkins Server for CI/CD deployment, reduces more than 50% deployment time cost from Dev, efficiently avoiding any possible manual deploy error.Technical Troubleshooting and Debugging: Root Cause Analysis and Incident Management, supported with a high-traffic system (100,000 users concurrent) with SLA 99.9%. Rapid Solution response to production IncidentTeamwork and Cross-functional Communication: served as the lead engineer with cross-functional teams at large organizations in defining API spec, developing test cases, diagnosing problems, improving user experience and making application improvement recommendations.



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Technical Consultant

  • May 2017 - 2018

  Analyzes requirements, designs systems architectures, and develops software for Shin Kong Hospital HIS.Developing Proprietary Technologies: Migration Legacy mainframe System(cobal) to Modern C# .NET core, vue application.Solution Analysis and Programming: served as scrum master, led a team of 7 and developed the EMR Electronic Medical Record module and successful release planning meeting in 2017.Requirement analysis(Agile/Scrum): Perform sprint planning, prototype design and usability test in agile methodology, fulfill user requirement, and successful sprint demo and sprint release.



TutorABC

• Senior Software Developer

  • Jun 2016 - Jun 2017

  An online English tutor firm with 5000 employees, members are located in over 135 countries and 400 cities in China.Senior ConsultantDeveloped processes for solutions delivery during a time of rapid change in tutorABC’s consultant management system, classroom scheduling systemTeamwork and Cross-functional Communication: As Mentor, created technical on-boarding training manuals, hold training sessions for new coming engineering. Domain knowledgeTraining and system architecture guide for mentees.Technical Troubleshooting and Debugging: Support with a 24/7 Real-time classroom scheduling system, with rapid response solutions to production incidents.



Hung Yang Soft,Tech.

• Senior Technical Consultant

  • Sep 2013 - May 2016

  A system integration solution IT Services & Software Development firm with 150 employees, and clients like Taishinbank, Taiwan Mobile, Acer.Senior Consultant (2015 - 2016)General information about the responsibilities of this role, reserving details for bullet points.Leading IT Training and Rollout Programs: Trained and supported all users of SPTS system (salespeople, engineers, operations etc.) through group training sessions, and created function-specific system guides for training.Solution Analysis and Programmings: Perform migration of legacy systems from winform to modern .net MVC. Improving user centered interface design and performance tuning.PREVIOUS ROLE: Software Engineer – Hytech (2013-2014)