Experience

Dusit International

• Thailand
• Hospitality
• 1 - 100 Employee

• Assistant Manager Chinese Data Center

  • Apr 2015 - Present

  - Compile, sort and verify the accuracy of data before it is entered into CRS or Dusit website. - Resolve problems regarding the data integrity in Chinese. - Handle all incoming correspondences in Chinese and reply to them in a professional manner. - Coordinate with PR team to ensure publication jobs. - Contact Chinese partnership companies to solve marketing problems. - Compile, sort and verify the accuracy of data before it is entered into CRS or Dusit website. - Resolve problems regarding the data integrity in Chinese. - Handle all incoming correspondences in Chinese and reply to them in a professional manner. - Coordinate with PR team to ensure publication jobs. - Contact Chinese partnership companies to solve marketing problems.



The Westin Turtle Bay Resort & Spa Mauritius

• Mauritius
• Hospitality
• 1 - 100 Employee

• Chinese Speaking Guest Relationship Officer

  • Jan 2015 - Mar 2015

  - Welcome arrival guests. - Undertake Chinese group check in. - Solve all problems and details of Chinese guests. - Welcome arrival guests. - Undertake Chinese group check in. - Solve all problems and details of Chinese guests.



The Westin Grande Sukhumvit Bangkok

• Chinese Guest Service Agent

  • Apr 2014 - Jan 2015

  - Do all basic Guest Service Agent and cashier duties. - Apart from the normal guests, undertake care of all Chinese guests services. - Translate the hotel documents to Chinese version and all Chinese paper or Email work. - Help Sales department for China Starwood Expo. in Sept.2014, get the sales trip as new experiences. - Do all basic Guest Service Agent and cashier duties. - Apart from the normal guests, undertake care of all Chinese guests services. - Translate the hotel documents to Chinese version and all Chinese paper or Email work. - Help Sales department for China Starwood Expo. in Sept.2014, get the sales trip as new experiences.



Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok

• Thailand
• Hospitality
• 1 - 100 Employee

• Trainee

  • Oct 2013 - Dec 2013

  Internship in Food and Beverage Department of Sheraton Grande Sumkuvit - A Luxury Collection Hotel Bangkok. - Service Attendant at Orchid Café. -- provide professional service to guests, --checking bills and, --efficiently working in back house. - Hostess at Rossini’s (Italian restaurant), Basil (Thai Restaurant) and Sala (buffet line & bar near swimming pool). --welcome guests and guide seats for them, --translate restaurant menu and services into Chinese and, --help solve customer problems, --learn to make soft drinks. Show less



Assumption University of Thailand

• Higher Education
• 1 - 100 Employee

• In-House Training Student

  • May 2013 - Sep 2013

  In-House Training in students residence and King David Hotel of Assumption University. - Service Agent in front office --check in and out of guests information, check and send post. - Officer in Residence Office -- update students information, check data base and pick up phone to answer questions. In-House Training in students residence and King David Hotel of Assumption University. - Service Agent in front office --check in and out of guests information, check and send post. - Officer in Residence Office -- update students information, check data base and pick up phone to answer questions.