Experience

Walker & Dunlop

• United States
• Financial Services
• 700 & Above Employee

• Assistant Vice President - Closer

  • May 2022 - Present



Arbor Real Estate Trust, Inc

• Greater New York City Area

• Senior Insurance Associate

  • Aug 2018 - May 2022



Liberty Mutual Insurance

• United States
• Insurance
• 700 & Above Employee

• Underwriter

  • Jan 2017 - Aug 2018

• Sr. Underwriting Assistant- Excess Casualty Department (Commercial Insurance)

  • Jul 2014 - Jan 2017

• Underwriting Assistant- Multinational Department (Commercial Insurance)

  • Oct 2013 - Jul 2014

• Claims Specialist III / Property Loss Specialist-Advance College Hire Rotational Program

  • Jan 2013 - Oct 2013

  ➢ Provided superior customer service to policyholders, claimants and industry experts throughout the claims process while adhering to company’s standard.➢ Delivered and interpreted coverage decision to policyholders in all 50 states.➢ Investigated, evaluated and negotiated losses to reach a fair and equitable settlement.➢ Used latest technology and work with vendors to prepare diagram and write estimate for repair and replacement of damaged area.

• Claims Specialist II -Advance College Hire Rotational Program

  • Jan 2012 - Jan 2013

  ➢ Assisted various teams with task work to ensure timely and efficient handling of losses.➢ Communicated with injured parties and legal representatives to gather pertinent information to ensure proper claims handling.➢ Handled legal suits and made decision that adheres to company’s standard work and No-Fault Regulation 68.➢ Planned and conducted investigations to analyze coverage, compensability and extent of damages.

• Claims Specialist I-Advance College Hire Rotational Program

  • Jun 2011 - Jan 2012

  ➢ Communicated with policyholders, witnesses, claimants, co-defendant(s) and attorneys in order to gather information to assess the severity of damage associated with a loss.➢ Explained coverage and liability and advised policyholders and claimants as to proper course of action.➢ Utilized total loss management techniques to ensure a thorough investigation and negotiate a reasonable settlement with attorneys, claimants and/or co-defendant.➢ Identified and made referrals of potentially fraudulent claims to the Special Investigation Unit. Show less



IRS- certified Volunteer Income Tax Assistant Program (VITA)

• Central Islip, NY

• Volunteer Tax Preparer

  • Feb 2011 - Apr 2011



IRS- certified Volunteer Income Tax Assistant Program (VITA)

• Central Islip, NY

• Volunteer Tax Preparer

  • Feb 2010 - Apr 2010