Executive Assistant

• Aug 2022 - Present

E-commerce Operations Manager

• Oct 2020 - Mar 2022

E-commerce platform management - e.g marketing, budget control, industrial trends, short term vs. long term performance. Support business KPIs, new product launching, sales and promotion, product information master. Overall business support - e.g new employee training, live stream execution, logistic and legal compliance. E-commerce platform management - e.g marketing, budget control, industrial trends, short term vs. long term performance. Support business KPIs, new product launching, sales and promotion, product information master. Overall business support - e.g new employee training, live stream execution, logistic and legal compliance.

Sales Associate

• Mar 2019 - Nov 2019

Build and maintain new and existing customer relationships, deliver a transformational customer experience. Detailed oriented with ability to multi-task and prioritize work to produce desired outcomes. Demonstrate strong use of selling skills, ensure a high level of customer service through extensive product knowledge and product ownership. Build and maintain new and existing customer relationships, deliver a transformational customer experience. Detailed oriented with ability to multi-task and prioritize work to produce desired outcomes. Demonstrate strong use of selling skills, ensure a high level of customer service through extensive product knowledge and product ownership.

Mandarin Interpreter

• Jan 2018 - Mar 2019

Provide accurate and clear rendition of conversation between mandarin and English. Employ good customer service skills, follow instructions and maintain a professional demeanor. Ensure all the policies and procedures are followed and maintained. Provide accurate and clear rendition of conversation between mandarin and English. Employ good customer service skills, follow instructions and maintain a professional demeanor. Ensure all the policies and procedures are followed and maintained.

Packaging and Shipping Clerk

• Sep 2015 - Apr 2016

Create labels for orders that are ready to ship, Pack and ship goods. Logistic management and inventory control. Create labels for orders that are ready to ship, Pack and ship goods. Logistic management and inventory control.

Front Desk Assistant

• Jan 2012 - Apr 2012

Provide front-line communication for customers and identify their basic needs. Set up study rooms for students, prepare and Organize documents for meetings with business partners. Dealing with miscellaneous office tasks such as mailing, copying, scanning and documenting. Provide front-line communication for customers and identify their basic needs. Set up study rooms for students, prepare and Organize documents for meetings with business partners. Dealing with miscellaneous office tasks such as mailing, copying, scanning and documenting.