Jineska Rendon

Salesforce Business Analyst at Tengo - Salesforce Consulting & Development
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English Full professional proficiency
  • Spanish Native or bilingual proficiency
  • Portuguese Limited working proficiency

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5.0

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Edward Gallego Carmona

I could not wish for a better person to work with. Jineska has proven to be trusted in all the different projects and activities we have been doing for the past 3 years. I know for sure she will do great in any role. Besides, the chances are, you also want to be his/her friend.

Andrei Felipe Martinez Garzon

Jin, working by your side has been an amazing experience. Your eagerness to learn has always taken you into challenging journeys which you have faced bravely achieving excellent results. Definitely the MVP !

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Credentials

  • Salesforce Certified Administrator
    Salesforce
    Dec, 2022
    - Oct, 2024
  • How To Write User Stories That Deliver Real Business Value
    Udemy
    Oct, 2022
    - Oct, 2024
  • Visual Thinking: Lidera, Colabora y Comunica
    UBITS
    Aug, 2022
    - Oct, 2024
  • Lean Six Sigma White Belt Certification
    MF Treinamentos
    Jul, 2022
    - Oct, 2024
  • Diploma in Agile Project Management
    Fundación Unipymes
    May, 2022
    - Oct, 2024
  • Herramientas de Visualización para Análisis de Datos
    UBITS
    May, 2022
    - Oct, 2024
  • Transformación Digital - Revolución Tech para Negocios
    UBITS
    May, 2022
    - Oct, 2024
  • SCRUM: Orígenes y Fundamentos
    UBITS
    Apr, 2022
    - Oct, 2024
  • Agility: Introducción a Metodologías Ágiles
    UBITS
    Mar, 2022
    - Oct, 2024
  • Funciones Básicas de SQL para Analítica de Datos
    UBITS
    Feb, 2022
    - Oct, 2024
  • Modelos de Datos Relacionales y Analíticos
    UBITS
    Feb, 2022
    - Oct, 2024
  • Selección y Rigurosidad para la Analítica de Datos
    UBITS
    Feb, 2022
    - Oct, 2024
  • EFSET English Certificate (C1 Advanced)
    EF Standard English Test (EF SET)
    Oct, 2021
    - Oct, 2024
  • Jira Fundamentals Badge
    Atlassian
    Oct, 2021
    - Oct, 2024
  • The Data Literacy Course: Learn How to Work With Data
    Udemy
    Oct, 2021
    - Oct, 2024
  • Scrum Fundamentals Certified (SFC)
    SCRUMstudy - Accreditation Body for Scrum and Agile
    Jun, 2020
    - Oct, 2024

Experience

  • Tengo - Salesforce Consulting & Development
    • Colombia
    • Information Technology & Services
    • 1 - 100 Employee
    • Salesforce Business Analyst
      • Oct 2022 - Present

      1. Work directly with international and local client teams to understand their business, shape requirements and work with development teams to implement those requirements. 2. Document and Manage Requirements. 3. Map specification and wireframes to illustrate UX/UI interactions. 4. Demonstrate a proactive approach at all levels with the client and internal teams. 5. Facilitate cross-functional meetings to capture requirements. 6. Manage business-related issues and take responsibility and leadership for action item resolution. 7. Develop process modeling to illustrate end-state solutions and automation. 8. Manage user acceptance testing and training documents to support the completed project. 9. Work with agile teams based on the Scrum methodology. 10. Develop expertise in Salesforce

  • Abstrakt Cloud Solutions
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Salesforce Business Analyst
      • Oct 2022 - Present

      1. Operate as a bridge of communication between the final customer and the development team during the implementation phase to ensure that the captured requirements are reflected as system functionalities fulfilling the business needs 2. Track the lifecycle of all backlog tickets to help avoid potential delays or requirements issues 3. Create new models that support business decisions 4. Document and Manage Requirements. 1. Operate as a bridge of communication between the final customer and the development team during the implementation phase to ensure that the captured requirements are reflected as system functionalities fulfilling the business needs 2. Track the lifecycle of all backlog tickets to help avoid potential delays or requirements issues 3. Create new models that support business decisions 4. Document and Manage Requirements.

  • Omnicon
    • Colombia
    • Automation Machinery Manufacturing
    • 100 - 200 Employee
    • International Project Engineer / Business Analyst
      • Dec 2018 - Sep 2022

      1. Lead mapping and workshop sessions using data capture and modeling technologies for the manufacturing industry worldwide, on-site and remotely. 2. Gathering and eliciting functional and non-functional requirements from the clients through on-site and remote workshops, for Manufacturing Execution Systems (MES), Process Control Systems (SCADA & HMI), and Historians, considering current architecture and ISA-95/88 Standards 3. Guide business units through the system standardization process (MES) based on cross-plant business behavior. 4. Execute demos, mockups, and scripts for functional usability testing and system training 5. Collaborate on solution design, development, and verification testing. 6. Communicate the scopes, schedules, and budgets with customers.

  • FENALCO
    • Colombia
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Contact Center Agent
      • Mar 2018 - Dec 2018

      1. Provide inbound phone technical assistance to general customer service using strong bilingual skills in English and Spanish. 1. Provide inbound phone technical assistance to general customer service using strong bilingual skills in English and Spanish.

  • Puffer Venezuela S.A
    • Transportation, Logistics and Storage
    • 1 - 100 Employee
    • Inside Service Seller
      • Sep 2017 - Dec 2017

      1. Support plant operations by identifying and developing corrective actions to resolve issues related to the implementation of valve automation services and equipment

    • Operations Engineer
      • Sep 2017 - Dec 2017

      1. Perform cost analysis for the execution of services to actuators and Valves for different brands in the oil industry.

Education

  • Universidad Rafael Belloso Chacín
    Engineer, Electronic Engineering. Automation and Control
    2014 - 2017

Community

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