Jinal Gala
center operation manager at Frankfinn Institute Of Air Hostess Training- Claim this Profile
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English Full professional proficiency
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Hindi Full professional proficiency
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Gujarati Full professional proficiency
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Marathi Limited working proficiency
Topline Score
Bio
Experience
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Frankfinn Institute Of Air Hostess Training
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India
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Education Administration Programs
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1 - 100 Employee
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center operation manager
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Jan 2020 - Present
Handling the complete center n all the teams- Faculty, Admin, Account and Sales Handling the complete center n all the teams- Faculty, Admin, Account and Sales
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Sr. Counselor
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Jan 2019 - Dec 2019
Taking care of the customer support. handling the customer queries and making sure to resolve it on time and provide the customer satisfaction. Taking care of the customer support. handling the customer queries and making sure to resolve it on time and provide the customer satisfaction.
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People Interactive
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India
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Technology, Information and Internet
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500 - 600 Employee
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VIP Consultant
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Jan 2018 - Dec 2018
Handling the VIP clients of the company and ensuring adherence to service delivery standards and excellence in service Handling the VIP clients of the company and ensuring adherence to service delivery standards and excellence in service
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Toppr
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India
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E-Learning Providers
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700 & Above Employee
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Team Head
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Feb 2015 - Dec 2017
Started as tellecaller, promoted for customer support team(handled escalation, chat, refund and retention). Them promoted as team head for customer support. Started as tellecaller, promoted for customer support team(handled escalation, chat, refund and retention). Them promoted as team head for customer support.
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Education
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k.j somaiya college of arts and commerce
master of accountancy, Business/Commerce, General