Jin Zhang
Operations Engineer, Terminals and eSIM at Telia- Claim this Profile
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English Full professional proficiency
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Chinese Native or bilingual proficiency
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Bokmål, Norwegian Professional working proficiency
Topline Score
Bio
LinkedIn User
Jin Zhang is a sharp Telecom expert. We can easily rely on her detailed and concise job. She also has excellent communication and team working skills.
LinkedIn User
Jin Zhang is a sharp Telecom expert. We can easily rely on her detailed and concise job. She also has excellent communication and team working skills.
LinkedIn User
Jin Zhang is a sharp Telecom expert. We can easily rely on her detailed and concise job. She also has excellent communication and team working skills.
LinkedIn User
Jin Zhang is a sharp Telecom expert. We can easily rely on her detailed and concise job. She also has excellent communication and team working skills.
Experience
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Telia
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Sweden
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Telecommunications
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700 & Above Employee
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Operations Engineer, Terminals and eSIM
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May 2017 - Present
Work as contact person for Apple devices regarding all technical issues.Troubleshooting for network and terminal problems, verification of new features and management of vendors.3rd line technical support for Multi Device Solution/eSIM Operation.
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Operation Engineer, Internet of Things
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Apr 2016 - May 2017
Work as operation engineer for Internet of things and other new business.Vendor manager for Internet of things related projects.Coordinate the service and operation during and after the service on-line process.
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System Administrator, Mobile Application
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Oct 2013 - Apr 2016
Work as system administrator for Mobile Applications.Coordinate the vendors in different projects regarding the project progress, contracts and investigation of problems.Responsible for maintenance and operations for the TeliaSonera own branded APPsMainly focus on the Mobile Self Service B2C solution Application.
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Nokia
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Finland
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Telecommunications
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700 & Above Employee
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System Engineer
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Jul 2009 - Mar 2013
Provide technical support for global clients, assisted product management team with root cause analysis. Coordinate resources during trouble shooting and testing at global level among all sites.Provide 24/7 technical support and emergent handling of technical issues (configuration, performance monitoring) for RNC products.
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Testing Engineer
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Jul 2007 - Jun 2009
Perform testing case/documents and prepare for testing environment and test plan for RNC I&V testing field.Prepared document used for training purposes of new testing engineers.
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Alcatel-Lucent Shanghai Bell
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China
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Telecommunications
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700 & Above Employee
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Testing Engineer
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Aug 2006 - Jun 2007
Perform testing cases and prepare for testing documents and environment for the WCDMA/O&M Center products. Perform testing cases and prepare for testing documents and environment for the WCDMA/O&M Center products.
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New Oriental Group
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Wuhan
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English Teacher
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Mar 2004 - Aug 2004
English teacher for middle school age students. English teacher for middle school age students.
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Education
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2004 - 2006
Wuhan University
Master's degree, Information Technology -
2000 - 2004
Wuhan University
Bachelor's degree, Electronic Information; Information and Signal processing;
Community
