Software Developer

• Nov 2019 - Present

Junior Software Developer

• Nov 2017 - Nov 2019

Junior Systems Engineer

• Feb 2016 - May 2016

Responsibilities• Configured and installed networking hardware (ex. Cisco router and switch devices).• Administrated users privileges using Active Directory in Windows Server 2003 and 2008.• Travelled to clients’ office to sustain minimal level of complaints about their internal system difficulties.• Collaborated with various levels of internal and external stakeholders.• Resolved technical issues – both in-house technology and clients’ troubleshoot issues via remote- controlling system.Key Achievement• Resolved compatible issue between Mac and Windows in using ShoreTel Communication System.• Monitored servers in Data Centre at Alexandria to sustain less than 10 critical alerts through working hours and installed hardware in that place.• Replaced and installed clients’ old devices in three offices which located in Chatswood and North Sydney.• Documented technical manuals for internal team members.

Assistant Software Engineer

• Jul 2015 - Nov 2015

Responsibilities• Internationally collaborated with Hong Kong Development team.• Contributed in developing, debugging and modifying front-end and back-end which are operating on MVC design.• Analysed input and output modules to verify potentially improvable process.• Tested and recorded software functions, then reported the results and analysis to manager.• Resolved technical difficulties for local team in Sydney.• Assisted local team in preparation of the IT device inventory.Key Achievement• Created validation check functions, such as email format, forms and fields.• Successfully Improved data In and Out performance and resolved issue on retrieving results of SQL queries and DB server by decreasing 10-25% wait time.• Improved performance by reducing duplicated queries between database server and system.• Documented added and revised system features for internal users.

System Administration Assistant

• Jul 2012 - Apr 2014

Respomsibilities• Constructed simple related-database model to generate brigade gate management system.• Changed legacy source code to fit in updated database model.• Backed up data record and server of APM stack(Apache, PHP, MySql), and restored it when there were troubles and device replacements.• Installed and updated intranet systems which distributed from superior organisations.• Supported whole departments in brigade to resolve difficulties of their personal computers.• Distributed IT inventory devices.Key Achievement• Proposed database model for Brigade commuting system and team accepted the model.• Resolved logical errors and updated legacy source code which was left by former agents, reduced complaint level about 20% which is come from using systems.• Updated intranet of Brigade and optimised it.