Experience

Kristel Displays

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Sales Manager

  • Nov 2020 - Present



EIZO Inc.

• Regional Sales Manager - Great Lakes Region (IL, IA, MN, IN, OH, MI, WI)

  • Sep 2015 - Nov 2020

  Selling visual display solutions to companies while located in the greater Chicago area, I'm tasked to manage and develop sales and services in the Great Lakes region by developing and executing sales strategy to target specific vertical markets, including but not limited to professional markets, financial, media and entertainment, photography studios, graphic design, printing, and education. Driven to maintain positive relationship with customers and channel partners while educating and increasing sales revenue. Developed training programs, marketing plans and launch initiatives for new product releases with top resellers such as CDW, Insight, SHI, PC Mall, Zones, as well as national distributors Ingram Micro, and Tech Data. • Monitored channel sales activities.• Established training programs for sales partners on channel sales techniques.• Strategically managed and grew distributor relationships, evaluating their performance region by region and identifying opportunities to seek deeper market penetration.• Prospected for new business through telemarketing, direct mail, and networking.



Samsung Electronics

• South Korea
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Sr. Sales Specialist

  • Dec 2009 - Sep 2015

  Working in the LCD and OLED division and supported sales for Motorola and RIM (Blackberry). In addition to supporting the displays division, I support the X-Ray panel group as well. Our team generated sales revenue of over $100M per month. Managing over 30 different unique part numbers and working with Buyers to insure parts are placed within required lead time with heavy influences on SCM, APO, and inventory management. Weekly reports of backlogs, forecasts, sales revenue numbers, open order reports and VP requested reports. Worked with procurement managers world wide to insure products were received correctly and on time delivery. Reviewing the customer’s forecasts and working with our manufacturing plant to ensure products arrive and are distributed properly when push out and pull in requests are needed. Processing purchase orders and reviewing accuracy of each order. In charge of delivering over five million LCD/OLED panels each month. I work with many customers world-wide and numerous different time zones providing myself with experience in Asian and world-wide suppliers. In addition, to this I handle of any urgent issues after the delivery to the customer. I have daily communication with team members in engineering, quality, finance, and sales.



Alma Lasers

• Israel
• Medical Equipment Manufacturing
• 200 - 300 Employee

• Sales Coordinator

  • Dec 2006 - Oct 2008

  I supported two regions in full cycle sales in a highly visible support role for an $80M international medical device manufacturer. I was responsible for creating and updating a daily sales report of the regions activities. I processed orders on SAP software, conducted credit checks, and reviewed all sales contracts and verified that they were all FDA compliant. I significantly raised customers’ satisfaction and assisted in making sure customers were pleased with Alma’s service and medical products. I played a major role in other functions of the company including finance, logistics, and marketing departments and assisted on projects as needed. I reported directly to the Vice President of Operations.• Helped implement and develop a Standard Operating Procedure for this position• Streamlined processes, reduced waste, and helped increase revenues• Assisted and supported over 15 Sales Reps and 2 Sales Directors • Played an integral role in launching four new laser product line



Akina's Thai Restaurant

• Assistant Manager

  • Apr 2003 - Aug 2008

  I managed servers and hosts while creating a positive work environment for the employees. I gained the ability to multi-task under pressure, while paying close attention to detail. I developed and implemented a training program for new staff members. • Succeeding in improving profitability, reduction in costs, and improved quality service was the main objective of the training program I developed. In addition, I developed and oversaw a catering program• Handled weekly inventory and vendor relations to ensure the timely and cost-effective purchasing of food, beverages, liquor, beer and wine.• Chosen to be host restaurant of the City of Elgin’s Downtown Neighborhood Associations 2 years in a row, due to great quality in foods and services



First USA

• Financial Services
• 1 - 100 Employee

• Fraud Analyst

  • Jun 2002 - Oct 2002

  In this position I implemented strategies that analyzed and detected fraudulent accounts using refined tactics to help protect the company and the clients. My responsibility included security of accounts, fraud investigating, and preventing financial crimes against the bank clients. Maintained detailed records of suspicious activity identified; analyze trends, communicate risks and make loss-mitigation recommendations to appropriate individuals and teams. I had the highest level of responsibility for properly handling sensitive and confidential information on a daily basis.

• Customer Support Rep

  • May 1999 - Jun 2002

  My duties included collecting on past due credit card accounts, while maintaining excellent customer service. I worked on an inbound/outbound dialer system. Early in this position I managed 30 days past due accounts, later in this position I was promoted to more demanding 210+ days past due accounts. • Ranked in the top 10% of all collectors nationwide every month while collecting• Able to maintain great composure while under stressful situations