Experience

Aruze Gaming

• United States
• Gambling Facilities and Casinos
• 100 - 200 Employee

• Senior Manager Operations & Technical Compliance

  • Aug 2019 - Present



CYM Ltd

• Director of Slot Operations

  • Jun 2015 - Present

  Responsible for overseeing EGM dept including operations, technical and products, planning and execution such as division manning requirement, training, discipline and team developmentCreating a valuable guest experience, budgeting, product and equipment sourcingPerformance analysis, project planning, product mix and strategyDevelop strategic plan to increase revenue, protection of company assetsEnsuring smooth day to day operations Responsible for overseeing EGM dept including operations, technical and products, planning and execution such as division manning requirement, training, discipline and team developmentCreating a valuable guest experience, budgeting, product and equipment sourcingPerformance analysis, project planning, product mix and strategyDevelop strategic plan to increase revenue, protection of company assetsEnsuring smooth day to day operations



Galaxy Macau

• Macao
• Hospitality
• 700 & Above Employee

• Technical Manager

  • Jan 2011 - May 2015

  Oversee all electronic gaming machine technical related mattersMaintain security and integrity of egm and technical assetsSlot performance evaluation and presentation Project planningAssist in casino floor layout and product mix planning Develop training programs for technical staff Oversee all electronic gaming machine technical related mattersMaintain security and integrity of egm and technical assetsSlot performance evaluation and presentation Project planningAssist in casino floor layout and product mix planning Develop training programs for technical staff



MGM MACAU

• Macao
• Hospitality
• 700 & Above Employee

• Assistant Technical Manager

  • Jun 2007 - Nov 2010

  Planning, installation and maintenance of the slot equipments and table games electronicMonitoring system parts inventoryTesting, installation, configuration of CMS, Jackpot system and other related systemsDirect slot and table change projectsConduct intensive slot technical trainings with technical staff Planning, installation and maintenance of the slot equipments and table games electronicMonitoring system parts inventoryTesting, installation, configuration of CMS, Jackpot system and other related systemsDirect slot and table change projectsConduct intensive slot technical trainings with technical staff