Jimmy Perotte
Senior Software Support Technician at PCS Revenue Control Systems, Inc.- Claim this Profile
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Haitian Creole Native or bilingual proficiency
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Bio
Experience
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PCS Revenue Control Systems, Inc.
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United States
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Software Development
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1 - 100 Employee
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Senior Software Support Technician
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Jan 2018 - Present
• Identify communication issues, while providing remote desk top support for district and schools. • Troubleshoot and resolve program, hardware, computer, and network issues. • Provide training to clients on-site or over the phone in the use of proprietary software ,and equipment. • QA testing of new software prior to release. • Data recovery and restore. • Server Migrations of proprietary software, and data. • Identify communication issues, while providing remote desk top support for district and schools. • Troubleshoot and resolve program, hardware, computer, and network issues. • Provide training to clients on-site or over the phone in the use of proprietary software ,and equipment. • QA testing of new software prior to release. • Data recovery and restore. • Server Migrations of proprietary software, and data.
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Education
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2004 - 2010
Rutgers University - Newark
Bachelor of Science - BS, Criminal Justice/Police Science
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