Jimmy Mai

Customer Success Manager at Gale, A Cengage Company (EMEA)
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Contact Information
us****@****om
(386) 825-5501
Location
Houston, Texas, United States, US

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Experience

    • United Kingdom
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Customer Success Manager
      • Aug 2021 - Present

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Library Media Specialist, Web Master & 1:1 Program Administrator
      • Jul 2016 - Jun 2021

      • Library collection development/programming • Literacy development for all levels of readers • Collaborate with teachers to create quality literacy lesson plans and programs • Collaborate with teachers across all content areas • Coach teachers in the lesson planning process to introduce existing and emerging technologies into the classroom that impact different learners and styles • Maintaining budget and ordering quality and culturally relevant materials • Ordering quality and purposeful technology for staff and student use • Evaluation of hardware and software to meet campus academic needs • Evaluation of databases and information technology purchases • Keep up with district policies and procedures regarding technology use • Inform teachers and staff of updated district policies and procedures regarding technology use • Maintain and distribute campus technology (computer carts, projectors, TV displays, etc.) to campus • Digital Expansion Administrator (1:1 Student Devices) • Maintain budget for student computer repairs • Issue and supervise computer roll-out for Digital Expansion (1:1) • Troubleshoot technology for student and staff regarding Digital Expansion equipment • Provide professional development to teachers in classroom use/implementation of computers on a 1:1 campus • Provide professional development training to teachers to use the Learning Management System It'sLearning and Google Classroom • Provide professional development in differentiated and personalized learning • Train and supervise student library aides to ensure they provide quality technical support and customer service to all staff and students • Attend professional development to further skills as a Librarian • Attend professional development to further skills and gain best practices as a technology administrator • Attend professional development to further skills as an instructional coach • Maintain/update school and library website for accuracy, currency and functionality via HTML coding Show less

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • English Teacher
      • Aug 2015 - Jul 2016

      • Responsible for over 150+ students each semester • Create daily Lesson Plans for English content courses • Provide instruction for English; writing/composition and literature • Attend professional meetings, workshops, and professional development sessions • Member of DMC (Decision Making Committee) • Work with administration in providing tutorials for students needing to pass the STAAR. • Sponsor student-initiated programs • Responsible for over 150+ students each semester • Create daily Lesson Plans for English content courses • Provide instruction for English; writing/composition and literature • Attend professional meetings, workshops, and professional development sessions • Member of DMC (Decision Making Committee) • Work with administration in providing tutorials for students needing to pass the STAAR. • Sponsor student-initiated programs

    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • Teacher & Grade Level Chair
      • Jun 2013 - Jul 2015

      • Responsible for over 100+ students each semester as an English III Teacher • Responsible for 160+ students as a Grade Level Chair for Junior Level students • Issue and document disciplinary referrals and actions • Attend Leadership meetings to discuss consequences and student behavioral issues • Observe teachers within grade level and provide classroom management feedback • Organize/hold Grade Level Meetings for both teachers and students on a weekly basis • Act as a liaison between factulty and administration regarding various campus issues • Create daily lesson plans for English students • Provide instruction for English writing and literature studies and Theatre Arts • Attend various content/pedagogy professional development sessions • Sponsor student-initiated programs. Show less

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • English Teacher
      • Jul 2009 - Jun 2013

      • Responsible for over 150+ students each semester • Create daily Lesson Plans for English content courses • Provide instruction for English; writing/composition and literature • Attend professional meetings, workshops, and professional development sessions • Member of DMC (Decision Making Committee) • Work with administration in providing tutorials for students needing to pass the STAAR. • Sponsor student-initiated programs • Responsible for over 150+ students each semester • Create daily Lesson Plans for English content courses • Provide instruction for English; writing/composition and literature • Attend professional meetings, workshops, and professional development sessions • Member of DMC (Decision Making Committee) • Work with administration in providing tutorials for students needing to pass the STAAR. • Sponsor student-initiated programs

    • Non-profit Organizations
    • 300 - 400 Employee
    • Case Manager
      • Aug 2008 - Jul 2009

      • Provide student clients with basic needs/social services • Write up client analyses and perform needs assessment interviews • Mentor and ensure academic and social success • Monitor clients over a period of time as follow-up • Provide student clients with basic needs/social services • Write up client analyses and perform needs assessment interviews • Mentor and ensure academic and social success • Monitor clients over a period of time as follow-up

Education

  • Sam Houston State University
    Masters, Library Science
  • University of Houston-Downtown
    BA, English

Community

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