Jimmy Liu
Technology Support Specialist at The Carey School- Claim this Profile
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Topline Score
Bio
Michelle Miller
Jimmy Liu is a very generous and loyal individual. He is ethical, accountable and resilient. Jimmy excels at leveraging retail relationships in order to drive successful results for the company. On several occasions, management has specifically requested Jimmy to execute a task whereas they failed. This is a tribute to Jimmy's strong networking and customer service skills. His numerous clients ask for him by name, they seek out his counsel and they compliment his fine efforts to his manager(s), without solicitation. Jimmy is responsible for the most challenging and highly scrutinized territory in the nation and has to frequently adapt to various changes and priorities in which he manages gracefully and respectfully. He has also been very instrumental in assisting his peers with their own territories. Jimmy’s experience, honesty and approachability make him a valuable asset in the sales, marketing and merchandising arena. Jimmy is "good people" and I would welcome the opportunity to work with him again.
Michelle Miller
Jimmy Liu is a very generous and loyal individual. He is ethical, accountable and resilient. Jimmy excels at leveraging retail relationships in order to drive successful results for the company. On several occasions, management has specifically requested Jimmy to execute a task whereas they failed. This is a tribute to Jimmy's strong networking and customer service skills. His numerous clients ask for him by name, they seek out his counsel and they compliment his fine efforts to his manager(s), without solicitation. Jimmy is responsible for the most challenging and highly scrutinized territory in the nation and has to frequently adapt to various changes and priorities in which he manages gracefully and respectfully. He has also been very instrumental in assisting his peers with their own territories. Jimmy’s experience, honesty and approachability make him a valuable asset in the sales, marketing and merchandising arena. Jimmy is "good people" and I would welcome the opportunity to work with him again.
Michelle Miller
Jimmy Liu is a very generous and loyal individual. He is ethical, accountable and resilient. Jimmy excels at leveraging retail relationships in order to drive successful results for the company. On several occasions, management has specifically requested Jimmy to execute a task whereas they failed. This is a tribute to Jimmy's strong networking and customer service skills. His numerous clients ask for him by name, they seek out his counsel and they compliment his fine efforts to his manager(s), without solicitation. Jimmy is responsible for the most challenging and highly scrutinized territory in the nation and has to frequently adapt to various changes and priorities in which he manages gracefully and respectfully. He has also been very instrumental in assisting his peers with their own territories. Jimmy’s experience, honesty and approachability make him a valuable asset in the sales, marketing and merchandising arena. Jimmy is "good people" and I would welcome the opportunity to work with him again.
Michelle Miller
Jimmy Liu is a very generous and loyal individual. He is ethical, accountable and resilient. Jimmy excels at leveraging retail relationships in order to drive successful results for the company. On several occasions, management has specifically requested Jimmy to execute a task whereas they failed. This is a tribute to Jimmy's strong networking and customer service skills. His numerous clients ask for him by name, they seek out his counsel and they compliment his fine efforts to his manager(s), without solicitation. Jimmy is responsible for the most challenging and highly scrutinized territory in the nation and has to frequently adapt to various changes and priorities in which he manages gracefully and respectfully. He has also been very instrumental in assisting his peers with their own territories. Jimmy’s experience, honesty and approachability make him a valuable asset in the sales, marketing and merchandising arena. Jimmy is "good people" and I would welcome the opportunity to work with him again.
Credentials
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Learning Google Workspace Administration
LinkedInDec, 2022- Oct, 2024 -
Digital Skills Bootcamp
Bay Valley Tech - Free Code AcademyAug, 2022- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 2: Microprocessing and RAM
LinkedInMay, 2022- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 3: Core Hardware
LinkedInMay, 2022- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 4: Storage and Peripherals
LinkedInMay, 2022- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 5: Display Technologies
LinkedInMay, 2022- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 6: Physical Networking
LinkedInMay, 2022- Oct, 2024 -
Microsoft SQL Server 2019 Essential Training
LinkedInMay, 2022- Oct, 2024
Experience
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The Carey School
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Technology Support Specialist
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Jul 2022 - Present
Provide wide ranging technical support to staff, faculty and students. Provide wide ranging technical support to staff, faculty and students.
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Sony Interactive Entertainment
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United States
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Entertainment Providers
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700 & Above Employee
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Technical Support Rep. -Retail Marketing
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Aug 2014 - Mar 2022
Provided multi faceted support to team members across entire Retail Marketing Operations Dept. Support included, but was not limited to, live technical support through phone or chat, testing and troubleshooting of SaaS, CRM, and PlayStation console software, technical document creation and review, training employees, parts procurement, onboarding and offboarding of employees, inventory management, and order processing.
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PlayStation Representative
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Oct 2006 - Aug 2014
Brand ambassador across Northern California for up to 90 stores. Ensured PlayStation was represented accurately and consistently across all retail stores daily with employee training and product placement as top priority.
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Best Buy
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Retail
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700 & Above Employee
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Geek Squad Agent
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Jan 2004 - Oct 2006
The Geek Squad initiative was one of the first Best Buy owned services to be invited into peoples homes and businesses for technical support. I was one of the initial employees chosen to be a Geek Squad Agent due to my skill in building quick rapport with customers tied with my knowledge and overall curiosity of computers and technology.
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Media Sr.
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Jan 1999 - Jan 2004
Senior Media Sales -Processed and organized up to six thousand pieces of merchandise weekly. -Supervised and trained up to 15 employees. -Responsible for achieving daily sales goals.Inventory Senior -Assisted in processing incoming and outgoing shipments of up to twenty thousand pieces of product a week. -Maintained and organized inventory for the entire store -Researched Asset Protection log for missing merchandise.
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Education
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College of San Mateo
Management Information Systems, General