Jimmy Lewis
Data Operations Manager at Systrends USA- Claim this Profile
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Topline Score
Bio
David Shinkle
Jim Lewis is an incredibly talented and hard working network administrator. I've never worked at a company where the servers work better and the network has less problems than my current one, all thanks to Jim. We have thrown major problems at him, such as relocating an entire data center from one location to another and weird problems caused by the complicated software we create and he didn't even break a sweat. I have emailed him problems late at night, expecting a solution the next day and frequently he has replied right then and almost always it is solved before I get to work (perhaps even before I wake up). It is a pleasure to work with someone who knows his craft and to never have to worry about our network going down or customers experiencing an outage.
David Shinkle
Jim Lewis is an incredibly talented and hard working network administrator. I've never worked at a company where the servers work better and the network has less problems than my current one, all thanks to Jim. We have thrown major problems at him, such as relocating an entire data center from one location to another and weird problems caused by the complicated software we create and he didn't even break a sweat. I have emailed him problems late at night, expecting a solution the next day and frequently he has replied right then and almost always it is solved before I get to work (perhaps even before I wake up). It is a pleasure to work with someone who knows his craft and to never have to worry about our network going down or customers experiencing an outage.
David Shinkle
Jim Lewis is an incredibly talented and hard working network administrator. I've never worked at a company where the servers work better and the network has less problems than my current one, all thanks to Jim. We have thrown major problems at him, such as relocating an entire data center from one location to another and weird problems caused by the complicated software we create and he didn't even break a sweat. I have emailed him problems late at night, expecting a solution the next day and frequently he has replied right then and almost always it is solved before I get to work (perhaps even before I wake up). It is a pleasure to work with someone who knows his craft and to never have to worry about our network going down or customers experiencing an outage.
David Shinkle
Jim Lewis is an incredibly talented and hard working network administrator. I've never worked at a company where the servers work better and the network has less problems than my current one, all thanks to Jim. We have thrown major problems at him, such as relocating an entire data center from one location to another and weird problems caused by the complicated software we create and he didn't even break a sweat. I have emailed him problems late at night, expecting a solution the next day and frequently he has replied right then and almost always it is solved before I get to work (perhaps even before I wake up). It is a pleasure to work with someone who knows his craft and to never have to worry about our network going down or customers experiencing an outage.
Experience
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Systrends
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United States
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Software Development
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1 - 100 Employee
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Data Operations Manager
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Feb 2009 - Present
Electronic Data Interchange software development, sales and support. Support of proprietary software, production servers, network, fail over systems, virtualization and Exchange 2007 email system. Electronic Data Interchange software development, sales and support. Support of proprietary software, production servers, network, fail over systems, virtualization and Exchange 2007 email system.
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IT Coordinator
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Aug 2007 - Nov 2008
Purchasing, Configuration, hardware/software/cost Evaluation, Setup and Teardown of any and all networking hardware, phone systems and software. Configuration and troubleshooting for Cisco Call Manager Express routers and Power over Ethernet switches Trouble shooting and configuration of Cisco VoIP CME and Cisco IP Phones Maintenance, configuration and resoration of HP, Dell, Toshiba, Gateway and Sony laptops and desktops. Trouble shooting and Maintenance of Polycom video conferencing and telephones. Respond to and troubleshoot problem ticketsDesign and implementation of Trouble ticket system, Antivirus solution and multi-tiered backup system. Show less
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American Express
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United States
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Financial Services
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700 & Above Employee
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Network Engineer
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Mar 2007 - Jul 2007
Provide network troubleshooting for various departments within American Express. Configuration of all networking hardware. Switch Port and Router Interface configuration and troubleshooting for Cisco routers, switches and CSM (Cisco Switch Module). Access list configuration for Cisco Routers. NetScaler configuration and load balancing. Generate and execute Change Management Requests (CMRs) Respond to and troubleshoot problem tickets Provide network troubleshooting for various departments within American Express. Configuration of all networking hardware. Switch Port and Router Interface configuration and troubleshooting for Cisco routers, switches and CSM (Cisco Switch Module). Access list configuration for Cisco Routers. NetScaler configuration and load balancing. Generate and execute Change Management Requests (CMRs) Respond to and troubleshoot problem tickets
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Instructor
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May 2000 - Mar 2007
Provide information technology instruction to a diverse student population. Course subjects include Network Configuration / Installation, Maintenance and troubleshooting for Cisco, Linux, Windows NT/2000/2003, Inet+, Network+ and Systems Analysis. Prepare educational and instructional materials for use in the classroom and lab emphasizing a “Hands on” approach to hardware and software. Adapt the in-place curriculum to address the diverse learning needs of students. Observe and evaluate students; maintain accurate records of student progress Known as a subject matter expert. Mentor / motivate qualified students, creating highly skilled IT professionals. Maintain a consistent record of outstanding performance with 100%+ compliance to institution policies and standard operational procedures. Show less
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Education
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2005 - 2007
Excelsior University
BA CIS, Computer Information Systems
Community
