Experience

Sweet Dreams Mattress & Furniture

• United States
• Retail
• 1 - 100 Employee

• Senior Team Member - Sales associate

  • Jan 2023 - Present

• Delivery Associate and Warranty Manager

  • Jul 2016 - Present

  -Facilitated the return of more than 120 items on warranty and received over $60,000 in reimbursement annually.-Cared to and provided resolutions for upset clients.-Demonstrated professionalism and care when installing clients purchase.

• Operations Manager

  • Jul 2012 - Present

  -Ensure all operations are carried out in an appropriate, cost effective way.-Improve operational management systems, processes and best practices.-Formulate strategic and operational objectives.-Help the organizations processes remain legally compliant.

• Sales and Transportation Dispatcher July 2010 - October 2012

  • Jul 2010 - Oct 2012

  -Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.-Service existing accounts, obtain orders, and establishes new accounts of over 280 clients by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.-Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. Show less



Returning Smiles

• United States

• President CEO or Returning Smiles Nonprofit organization.

  • Oct 2019 - Present

  We are a foundation that was born of a great dream! We are aware that this is only just the beginning, and the road is very long. However, I guarantee that the desire, effort and dedication will not be absent. Why? During my childhood I had the opportunity to tour many places in my city. I was able to witness first hand the conditions in which children lived. Many of them were malnourished and lacking clothes, but above all, the most important thing is they have no family. It was there, where a seed was left in my heart to one day return to the same places I walked, so that I could extend my hand to the children in need. What are my goals? Very simple, but at the same time very difficult. The answer is to return a smile of joy and hope to children. But, above all I want to help return them to faith!! If you would like to join our foundation and help us transform lives, please do not hesitate to contact us. In advance, I thank you for your time in hearing our goal! I promise you very soon I will be sharing in more detail about our mission, the official website, its digital platforms, etc. Show less