Jimmie Adolph, EMBA
Senior Field Application Engineer at ALIARO- Claim this Profile
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Bio
Georgios Tsalavoutis
I had known Jimmie for a least a decade before he managed me as a Senior Applications Engineer, as we worked in parallel teams. Jimmie didn't even break a sweat, striking the right balance between strengthening our friendship whilst also creating our manager-employee relationship. Jimmie always had my respect because he was transparent about major changes that affected my career, but also, a great challenger of work packages that would distract engineers from doing their best work. I fully expect that Jimmie will approach every situation in a similar way, simultaneously framing just the right amount information for his audience, whist filtering the excess until it's just the right time. In today's world, full of noise and notifications, that's just what you need to get to the next milestone.
Marco Castellano
I've worked with Jimmie in the past almost 3 years sharing with him a lot of moments together. During this time of big changes I have discovered a mature and solid Engineering Manager, resilient and open to new challenges, able to manage junior and senior professionals and to contribute to the discussion with his technical, business and management acumen. I have also discovered a great person with a strong team spirit and humanity.
Georgios Tsalavoutis
I had known Jimmie for a least a decade before he managed me as a Senior Applications Engineer, as we worked in parallel teams. Jimmie didn't even break a sweat, striking the right balance between strengthening our friendship whilst also creating our manager-employee relationship. Jimmie always had my respect because he was transparent about major changes that affected my career, but also, a great challenger of work packages that would distract engineers from doing their best work. I fully expect that Jimmie will approach every situation in a similar way, simultaneously framing just the right amount information for his audience, whist filtering the excess until it's just the right time. In today's world, full of noise and notifications, that's just what you need to get to the next milestone.
Marco Castellano
I've worked with Jimmie in the past almost 3 years sharing with him a lot of moments together. During this time of big changes I have discovered a mature and solid Engineering Manager, resilient and open to new challenges, able to manage junior and senior professionals and to contribute to the discussion with his technical, business and management acumen. I have also discovered a great person with a strong team spirit and humanity.
Georgios Tsalavoutis
I had known Jimmie for a least a decade before he managed me as a Senior Applications Engineer, as we worked in parallel teams. Jimmie didn't even break a sweat, striking the right balance between strengthening our friendship whilst also creating our manager-employee relationship. Jimmie always had my respect because he was transparent about major changes that affected my career, but also, a great challenger of work packages that would distract engineers from doing their best work. I fully expect that Jimmie will approach every situation in a similar way, simultaneously framing just the right amount information for his audience, whist filtering the excess until it's just the right time. In today's world, full of noise and notifications, that's just what you need to get to the next milestone.
Marco Castellano
I've worked with Jimmie in the past almost 3 years sharing with him a lot of moments together. During this time of big changes I have discovered a mature and solid Engineering Manager, resilient and open to new challenges, able to manage junior and senior professionals and to contribute to the discussion with his technical, business and management acumen. I have also discovered a great person with a strong team spirit and humanity.
Georgios Tsalavoutis
I had known Jimmie for a least a decade before he managed me as a Senior Applications Engineer, as we worked in parallel teams. Jimmie didn't even break a sweat, striking the right balance between strengthening our friendship whilst also creating our manager-employee relationship. Jimmie always had my respect because he was transparent about major changes that affected my career, but also, a great challenger of work packages that would distract engineers from doing their best work. I fully expect that Jimmie will approach every situation in a similar way, simultaneously framing just the right amount information for his audience, whist filtering the excess until it's just the right time. In today's world, full of noise and notifications, that's just what you need to get to the next milestone.
Marco Castellano
I've worked with Jimmie in the past almost 3 years sharing with him a lot of moments together. During this time of big changes I have discovered a mature and solid Engineering Manager, resilient and open to new challenges, able to manage junior and senior professionals and to contribute to the discussion with his technical, business and management acumen. I have also discovered a great person with a strong team spirit and humanity.
Credentials
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Executive MBA
Quantic School of Business and TechnologyFeb, 2021- Sep, 2024 -
Certified LabVIEW Architect
National InstrumentsFeb, 2012- Sep, 2024 -
Introduction to battery-management systems
Coursera
Experience
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ALIARO
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Sweden
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Senior Field Application Engineer
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May 2021 - Present
I am currently working as a Field Applications Engineer for ALIARO in Stockholm where I work closely with key customer in Stockholm and surrounding areas but also supports ALIARO sales with opportunities worldwide. My main responsibility is to ensure that we fully understand customers’ needs, that we jointly with the customer work out all the details, iterate on requirements, and then put together system proposals that enables the customer to achieve what they want and be successful with their HIL and test systems. Tasks include:- Technical sales support, working closely with ALIARO sales and our customers to find the best solution for them.- Support existing deployments.- Technical marketing, assisting on putting together presentations and other customer facing material.- Recruiting and growing the Stockholm office.- Assisting on internal product development.
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NI (National Instruments)
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United States
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Electrical Equipment Manufacturing
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700 & Above Employee
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Applications Engineering Senior Group Manager - National Instruments West EMEA
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Mar 2020 - May 2021
I manage a team of distributed applications engineers located in France, Italy, Sweden, and United Kingdom. Our applications engineers provide account support, are seen as trusted technical partners by sales and our customers, executes on jointly defined account support plans, executes on application development projects that enables new businesses for NI, and are mainly responsible for presales engagements covering a wide range of applications and industries mainly within ADV/APT domains.I deliver value by:- Representing EMEA in a global project aimed to tackle the issue that NI is not fully monetizing the value of support, limiting our ability of capturing revenue and making data-driven decisions towards investment in support. We reviewed historical data to better understand how much of our paid engagements actually were paid for, then defined a new globally aligned paid technical consultation services process, created all supporting material (SharePoint page, FAQ document, video-based learning paths on LinkedIn Learning). The process went live on October 2020 and we are now better equipped to monetize on our consultation services provided by support.- Representing EMEA in a global project where we defined new set of simplified offerings delivered by support, primary owner of each offering, and clarified responsibilities to reduce role ambiguity. Finally, we documented most common interlocks between functions and other departments, resulting in clear role delineation between roles in services and support.- Supported team members to my best ability, focused on them and their needs, paid off since I got an excellent engaged manager score in Qualtrics survey, higher than the top quartile benchmark where the benchmark data includes 1,200 organizations, 1.5 million respondents, and 86 countries.
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Applications Engineering Senior Group Manager - National Instruments West EMEIA
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Dec 2018 - Mar 2020
Here I managed a team of distributed applications engineers located in France, Italy, Sweden, and United Kingdom. I delivered value by:- Supported our account managers with their projects, provided guidance how to proceed with opportunities and how support could assist, provided assistance and feedback on the development of their account plans and for larger accounts corresponding account support plans- Participated in developing a three year strategy for our EMEIA ADV/APT applications engineering teams, identified most urgent investment areas, resulting in a clear understanding of current state and our desired future state, list of prioritized investment areas, and initiated derived projects to tackle most urgent needs.- Represented applications engineering in EMEIA in a global project where we defined and outlined promotion guidelines and corresponding promotion process since we at the time had no alignment when promoting individual contributors globally. Result was a globally aligned promotion process with clear promotion guidelines that went live globally in August 2019.- Participated in a EMEIA project where we created a common goal framework that captured most of an application engineers’ daily activities, where we incorporated feedback from all individual contributors. Result was a common goal framework that was received well by all teams, where individual contributors could select what goals to focus on in addition a personal goal.- Supported team members to my best ability, focused on them and their needs, paid off since I got an excellent engaged manager score in Qualtrics survey, higher than the top quartile benchmark where the benchmark data includes 1,200 organizations, 1.5 million respondents, and 86 countries.
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Applications Engineering Manager for National Instruments - Northern European Region
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Feb 2015 - Dec 2018
Managed a team of distributed applications engineers located in Finland, Netherlands, Sweden, and United Kingdom.I delivered value by:- Represented National Instruments Northern Europe in an EMEIA project where we transformed the support organization so we could better meet increased customer expectations, where we outlined what roles we needed within support, their responsibilities, and defined a future headcount allocation model plus we introduced the new role of field applications engineers.- Represented EMEIA in a global project where we implemented a way to collect customer feedback and measure satisfaction on work done by creating a solution that based on certain values in Salesforce triggered a survey to be sent out to the customer when the engagement was done, went live in August 2019 and we have captured customer feedback since then.- Participated in global project where selected managers defined a new job skill matrix for applications engineering that reflected new responsibilities and expectations, that enabled individual contributors in their career progression and managers when performing career development discussions with their team members. Job skill matrixes done and published.- Participated in global project where identified stakeholders worldwide defined and outlined a new offering provided by support aimed at ensuring that existing/new customers purchasing one of our main platforms for the 1st time are successful using it. Resulted in a new offering available worldwide called New Customer Onboarding (NCO).- Assisted account managers with their business opportunities, mainly providing guidance how to tackle various scenarios that acted as showstoppers, found creative ways support could be involved and support them.at NI, this role was initially referred to as: Systems Engineering Manager
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Applications Engineering Manager for National Instruments - Northern Region
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Jul 2011 - Feb 2015
Managed a team of distributed applications engineers in Finland, Netherlands, Sweden, and United Kingdom, that worked closely with our account managers and sellers, handling both pre- and post-sales engagements covering a wide range of applications and industries including RF, automated test, semiconductor, data acquisition, control, embedded systems and real-time test.As a manager I handled all people management activities including 1-1’s, performance reviews, engagement conversations, career discussions, individual development plans, talent reviews etc.I delivered value by:- Initially as a manager I still took on customer engagements, where I collaborated closely with sales (account managers, inside sales and sales management) to enable sustainable revenue growth, and close large and strategic customer opportunities.- Acted as project manager and system development lead for NI’s largest EtherCAT sale ever for an energy company in Sweden, PXI based system with 20 EtherCAT masters and over 1000 channels.- Represented NI from a technical perspective in an EU funded FP7 project called C-DAX (see featured paper), where I mainly provided guidance and support coupled to the development of code coupled to the C-DAX project itself but also the PMUs.at NI, this role was initially referred to as: Systems Engineering Manager
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Applications Engineer Team Lead for National Instruments Northern Region
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Jul 2010 - Jul 2011
In this role I continued to be very hands-on in customer engagements providing technical assistance to qualify and advance opportunities and bring them to a technical close, while at the same time taking on manager tasks such as reporting out the team’s activities, arranged and documented team meetings, provided input and feedback in salaries and performance ratings. The team consisted of people located in Finland, Netherlands, and Sweden.I delivered value by:- Worked with partners and customers to ensure customer success, many times in the form of projects, where we jointly put together a project plan including milestones plus defining a strategy outlining how the customer could increase their proficiency so they could own the application themselves and maintain it.- Assisted in closing large and strategic customer opportunities as part of the sales organization.- Implement processes aimed at increasing efficiency by encouraging code reuse and knowledge sharing- Worked with customers from various industries including energy (oil & gas, renewable like wind turbines), aerospace, defense, and government (ADG) and transportation (automotive and railway).at NI, this role was initially referred to as: Systems Engineer Team Lead
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Applications Engineer for National Instruments Northern Region
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Nov 2006 - Jul 2010
I became the first applications engineer in what we backed then called National Instruments Northern Europe that consisted of Belgium, Denmark, Finland, Netherlands, Norway, and Sweden. I focused mainly on our real-time, FPGA, embedded and control & simulation requests when we added more applications engineers to team. Due to my seniority it was natural that I mentored, coached, and ensured that new applications engineers and technical support engineers experienced a smooth and engaging onboarding.In this role I collaborated closely with sales (account managers, inside sales and sales management) to enable sustainable revenue growth.I delivered value by:- Developed and managed technical relationships with product partners, systems integrators, and customers, where I assisted them in the development of their applications, provided guidance on how they could improve performance, scalability, and maintainability.- Assisted sales with their demanding opportunities during various phases in the sales process, such as qualifying opportunities (can we do anything), advancing opportunities and bring them to a technical close through demonstrating our capabilities and reducing perceived risks.- Pushed what we could do and enabled new businesses, for an example involved in many monitoring opportunities in Denmark for our wind turbine customers, where I developed a synchronized distributed measurement setup with over 50 nodes with customized re-sampling IP.- Gained plenty of knowledge and experience in applications such as rapid control prototyping and hardware in the loop, and products such as cRIO, PXI, VeriStand, LabVIEW, LabVIEW FPGA.at NI, this role was initially referred to as: Systems Engineer.
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Technical Support Engineer
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Apr 2001 - Nov 2006
In this role I supported our customers through various channels such as our discussions forums, email, phone, or at the customer site. I quickly became an expert on many of NI’s software and hardware products and platforms, by providing coding examples to our customers, assisting customers remotely with their systems, and developing proof-of-concepts that showed that we could do what the customer wanted and thereby built trust in what we could do and offer.During this period, I became a competent LabVIEW programmer the latter confirmed when I later got the Certified LabVIEW Architect (CLA) certificate. I taught standard and customized courses for our customers and partners either in any of our offices, mainly Norway and Sweden, or at the customer site, presented more technically challenging presentations at seminars, fairs and events across Europe.I later became the team-leader for the Swedish technical support engineering team, where I mentored, coached, and onboarded new technical support engineers. I handled field sales activities shorter periods at multiple occasions something that helped me build up my business acumen skills.I delivered value by:- Maintained high customer satisfaction on support and assistance provided, always had strong customer focus, wanted our customers to be successful, something that got recognized when I got an award for it.- Assisted our sellers with application knowledge on their more challenging business opportunities, proved our capabilities and minimized perceived risks by the customer.- Here I greatly improved my skills to communicate to an external audience, and I also learned how important it is to listen to people, truly understand their needs.This role was initially referred to as: Applications Engineer.
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Archivist
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Jun 1997 - Sep 2000
Semester substitute and hourly substitute at Pressens Bild, where I worked in the business area that sold images to magazines, book publishers, TV channels, and advertising agencies. Mainly responsible for service-oriented tasks such as archive service, image search where I worked with above mentioned customers, and digital indexing of their image archive. Semester substitute and hourly substitute at Pressens Bild, where I worked in the business area that sold images to magazines, book publishers, TV channels, and advertising agencies. Mainly responsible for service-oriented tasks such as archive service, image search where I worked with above mentioned customers, and digital indexing of their image archive.
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BITE AB
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Sweden
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Leasing Real Estate
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Sales Representative
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Mar 1997 - Dec 1997
Phone sales representative, mainly selling insurance products (insurance for children, for pets, for car etc.) for various insurance companies. Phone sales representative, mainly selling insurance products (insurance for children, for pets, for car etc.) for various insurance companies.
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Hemköp
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Sweden
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Retail
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700 & Above Employee
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Store Clerk
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Dec 1996 - Feb 1997
Supported customers in the shop, showed where they could find the goods they were looking for, stocked shelves, faced products. Supported customers in the shop, showed where they could find the goods they were looking for, stocked shelves, faced products.
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Education
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2020 - 2021
Quantic School of Business and Technology
Executive Master of Business Administration - EMBA -
1997 - 2001
KTH Royal Institute of Technology
M.Sc, Mechatronics -
2000 - 2001
The Ohio State University
Exchange Student - Final Thesis - Control of Hybrid Electrical Vehicles -
1993 - 1995
KTH Royal Institute of Technology
University Diploma in Engineering, Mechanical Engineering, Production Engineering
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