Assistant Manager

• May 2023 - Present

Service Coordinator

• Oct 2016 - Jun 2023

• Develops and maintains positive cross functional team and customer relationships. • Identify service issues and opportunities for improvement or resolution. • Coordinates, analyzes, and improves customer service functions to meet company’s goals. • Maintains and fosters an understanding of existing and/or new customs brokerage processes, procedures, and regulations. • Develops and maintains positive cross functional team and customer relationships. • Identify service issues and opportunities for improvement or resolution. • Coordinates, analyzes, and improves customer service functions to meet company’s goals. • Maintains and fosters an understanding of existing and/or new customs brokerage processes, procedures, and regulations.

customs coordinator

• Dec 2015 - Aug 2016

• Prioritized and completed customs entries according to customer’s needs and customs requirements. • Processed Ace Manifest • Provided quotes and bills out entry services • Maintained good relationships with customers and carriers. • Prioritized and completed customs entries according to customer’s needs and customs requirements. • Processed Ace Manifest • Provided quotes and bills out entry services • Maintained good relationships with customers and carriers.

Home Lending Branch Support Specialist - Temp.

• Mar 2015 - Nov 2015

• Supports department managers or associates through administrative duties • Organizes and submits mailing/electronic invoices to accounts payable • Provides great customer service • Aids and/or directs lending inquiries • Follow Bank policies, procedures, and compliance regulations. • Supports department managers or associates through administrative duties • Organizes and submits mailing/electronic invoices to accounts payable • Provides great customer service • Aids and/or directs lending inquiries • Follow Bank policies, procedures, and compliance regulations.

Sales Associate

• Aug 2014 - Jun 2015

• Provided customer presentations of company products and/or services. • Developed and negotiated sale prices/deals with customers. • Generated sales lead by responding to sales inquiries and concerns. • Provided customer presentations of company products and/or services. • Developed and negotiated sale prices/deals with customers. • Generated sales lead by responding to sales inquiries and concerns.

President

• Sep 2013 - Jun 2014

The IBN president presides over general operations. This includes creating an agenda for weekly meetings, talking with the IBN adviser about the direction of the club and presenting available volunteer opportunities. I also verify that the other officers are keeping up with their duties and maintain contact with the CBE administration and other business clubs. Additionally, I must work toward increasing the membership of the club and act as a role model for the rest of the club. The IBN president presides over general operations. This includes creating an agenda for weekly meetings, talking with the IBN adviser about the direction of the club and presenting available volunteer opportunities. I also verify that the other officers are keeping up with their duties and maintain contact with the CBE administration and other business clubs. Additionally, I must work toward increasing the membership of the club and act as a role model for the rest of the club.

AS CommunicationsOffice Assistant

• Dec 2012 - Jun 2014

Through my Associated Student position as the AS Communication Office assistant, I further developed my organizational, leadership, and event planning skills. I've gained Social media expertise, such Twitter, Facebook, and updating events on our website's calendar. Through my Associated Student position as the AS Communication Office assistant, I further developed my organizational, leadership, and event planning skills. I've gained Social media expertise, such Twitter, Facebook, and updating events on our website's calendar.