Jimena Vila

Customer Service Representative at Orana Car and Truck Rentals
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Contact Information
us****@****om
(386) 825-5501
Location
Sydney, New South Wales, Australia, AU
Languages
  • Español Native or bilingual proficiency
  • Inglés Full professional proficiency
  • Portugués Limited working proficiency
  • Alemán Elementary proficiency
  • Italiano Professional working proficiency

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JAIME G. ALBUJA M.

Muy buena profesional con altos conocimientos en economía y relaciones internacionales.

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Credentials

  • CELPE Bras
    Ministério da Educação
    Dec, 2016
    - Oct, 2024
  • Alemán
    Berlitz Uruguay
    Dec, 2015
    - Oct, 2024
  • Business English Certificate (BEC)
    University of Cambridge
    Dec, 2014
    - Oct, 2024
  • Certificate of Proficiency in English
    Instituto Cultural Anglo Uruguayo
    Dec, 2013
    - Oct, 2024
  • Certificate in Advanced English
    University of Cambridge
    Dec, 2011
    - Oct, 2024
  • First Certificate in English
    University of Cambridge
    Dec, 2010
    - Oct, 2024

Experience

    • Australia
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Customer Service Representative
      • Mar 2023 - Present

      -Managing front desk operations, delivering exceptional service and addressing inquiries. -Assisting tourists and catering to diverse customer needs, ensuring a positive experience. -Using my language skills to effectively communicate with a broad range of clientele. -Contributing to smooth daily operations by maintaining inventory and reconciling financial transactions. -Actively participating in maintaining client relationships and identifying new business opportunities. Orana Car and Truck Rentals is a prominent company with a network of branches throughout Sydney and Brisbane. I have worked with a diverse range of customers across these locations, providing outstanding service and support. Show less

    • Uruguay
    • Insurance
    • 1 - 100 Employee
    • Backoffice Analyst
      • Dec 2020 - Dec 2022

      - Transaction control, entering buy/sell orders into the system. - Responsible for creating daily reports to check pending transactions, maintaining daily contact with custodians to ensure transactions were settled. - Completed international training courses on money laundering and fraud prevention - Transaction control, entering buy/sell orders into the system. - Responsible for creating daily reports to check pending transactions, maintaining daily contact with custodians to ensure transactions were settled. - Completed international training courses on money laundering and fraud prevention

    • Germany
    • Travel Arrangements
    • Travel Agent
      • Feb 2019 - Nov 2020

      -Customer service. -Travel itineraries. -Producto Manager. -Participation in International Tourism Fairs (in Italy). -Contact with customers and suppliers abroad. -Customer service. -Travel itineraries. -Producto Manager. -Participation in International Tourism Fairs (in Italy). -Contact with customers and suppliers abroad.

    • Uruguay
    • Government Relations
    • 1 - 100 Employee
    • Consultant for the Cooperation and Training Department
      • Aug 2014 - Dec 2018

      -Working in the Asia Pacific-Latin America Observatory of commerce and cooperation. -Responsible of trainning South Korean interns. -Collaboration on international cooperation, planning, execution and evaluation of joint projects with international parties. -International commerce specialist. -Project management. -Participation in international fair trades. -Working in the Asia Pacific-Latin America Observatory of commerce and cooperation. -Responsible of trainning South Korean interns. -Collaboration on international cooperation, planning, execution and evaluation of joint projects with international parties. -International commerce specialist. -Project management. -Participation in international fair trades.

    • Intern in the Asia Pacific-Latin America Observatory (ALADI)
      • Sep 2013 - Dec 2013

      Administrative assistant in a wide range of topics relating the two regions Administrative assistant in a wide range of topics relating the two regions

    • Intern in Trading
      • Mar 2013 - Jul 2013

      -Administrative assistant in the foreign trade department -Contact with international clients in China and Brasil -Administrative assistant in the foreign trade department -Contact with international clients in China and Brasil

Education

  • Universidad de la República
    Bachelor's degree in International Relations
    2010 - 2013
  • Cámara de Comercio e Industria Alemana Uruguaya
    Foreign Trade Technician, International Business/Trade/Commerce
    2019 - 2019
  • Organización Mundial del Comercio
    Trade Policy Technician, International Business, Trade, and Tax Law
    2016 - 2016

Community

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