Regional Sales Manager

• Mar 2020 - Present

Senior Account Manager

• Mar 2013 - Present

Reporting to the Executive Manager for Strategic Alliances, I am responsible for the commercial performance of the BHP Billiton account.Corporate customer relationships, equipment sales and account commercial performance are my major responsibilities.Account strategy, team capability development and performance monitoring, strong adherence to KPI’s and being highly adaptive in a challenging market are key responsibilities.

Area Mining Manger - Mackay

• May 2011 - Mar 2013

Based in Mackay I was responsible for the equipment sales, product support and delivery of services,to all customers in the Bowen Basin. This was achieved through holding the various business groups accountable to their deliverables. On recognition of a deficiency in after sales product support, I grew my product support team from 9 people to 24 in 18 months, with a 23 % growth in parts sales as a result.

Branch manager , Emerald

• Jan 2010 - Apr 2011

Responsible for Hastings Deering’s Emerald branch. With a staff of 54 people, I was responsible for service, parts, the workshop and general line sales of the Emerald territory, which stretched from Winton to Jundah in the West to Claremont, Blackwater and Carnarvon in the East. I was responsible for Budgets, financial performance, Human Resources, Customer Service, and all aspects of the day to day running of the area. I managed the branch through the 2010 flood, and had the branch back open two days after the flood. This challenging time was managed through felt leadership and emotional awareness for all staff, despite having been personally impacted.

Account Manager

• Mar 2007 - Jan 2010

Responsible for the relationship with my designated mining customers. Sales of new, used and rental opportunitiesDevelopment of machine specification with the customerPoint of contact for escalation of issues back to head office.

Contracts Adminitrator

• Jan 2006 - Mar 2007

Reporting directly to the Manager Contract Mining, was responsible for:International Sales & ProjectsEquipment sales quotes & tenderingOrder processing and supply contract management Sub-Contractor & equipment assembly coordination.Shipping and transport (national and international)Dealing with customer requests and requirements

Major Accounts Manager

• Oct 2004 - Jan 2006

Management and administration of the accounts of all Caterpillar dealers Australia wide.Developing new business with smaller dealers and end users.Order and deliver process controlAttend trade shows Management and administration of the accounts of all Caterpillar dealers Australia wide.Developing new business with smaller dealers and end users.Order and deliver process controlAttend trade shows

EXECUTIVE ACCOUNT MANAGER / BUYING TEAM LEADER

• Apr 1996 - Sep 2004

As an Executive account Manager I was responsible for all aspects of the Philip Morris account, as well as numerous other smaller accounts. Major Aspects of my role included:• Forge and maintain key relationships• Accountability for profitable sales • Accountability for end to end delivery of product, from growing (in some cases) to, costing, purchase, quality control, processing and shipping. I reported directly to the Sales Director.This account had a turnover of approximately $50 million per annum.

SENIOR BUYER/ ACCOUNT MANAGER

• Feb 1993 - Mar 1996

• Lead a buying team (Flue cured Virginia) of 2 buyers, 2 checkers and a buying trainee. • Training and mentoring of my team.• Account management duties involved the grading and blend management of my customer’s orders, ensuring the finished product was accurate, consistent and within specification. • Ensure the delivered product was done so profitably. • Lead a buying team (Flue cured Virginia) of 2 buyers, 2 checkers and a buying trainee. • Training and mentoring of my team.• Account management duties involved the grading and blend management of my customer’s orders, ensuring the finished product was accurate, consistent and within specification. • Ensure the delivered product was done so profitably.

Leaf Buyer

• Sep 1990 - Jan 1993

• Purchase Tobacco (Flue Cured Virginia) at auction, according to price, quality and quantity parameters.• Blending supervisory duties in the factory, ensuring customer blend requirements were met. • Purchase Tobacco (Flue Cured Virginia) at auction, according to price, quality and quantity parameters.• Blending supervisory duties in the factory, ensuring customer blend requirements were met.