Experience

TownePlace Suites by Marriott

• Hospitality
• 300 - 400 Employee

• General Manager

  • Mar 2020 - Present

  Sioux Falls, South Dakota, United States General Manager



Home2 Suites by Hilton

• United States
• Hospitality
• 700 & Above Employee

• Assistant General Manager

  • Feb 2019 - Mar 2020

  Sioux Falls, South Dakota



TownePlace Suites by Marriott

• Hospitality
• 300 - 400 Employee

• General Manager

  • 2016 - Jan 2019

  Sioux Falls, South Dakota ● Refocused the property from the red zone in both QA and GSS scores to a clear zone for Marriott. ● Staff rebuild with over 80% change of management and core employees. ● Increased Revpar by $2.91 in 2016 and increased revenue near 8%, without renovations. ● Completed all three Connect U by Marriott GM courses, plus 170 Marriott training modules in 2018.



Jimmy's Coffee House

• Business Owner and Operator

  • 2014 - 2016

  Tea, SD ● Established the business in 2014 and worked with the city and state and got it zoned for light commercial. ● Continued to show growth in new and existing customers and built a reputation for superior service and product. ● Over 90 reviews on Facebook with a perfect 5 out 5 star rating, exceeds all other coffee establishments in the area. ● Sold Jimmy’s Coffee for a profit, after the offer to lead the team at the TownePlace Suites as General Manager.



DJ Wasko Rocks

• Business Owner and Operator

  • 2009 - 2014

  Sioux Falls, SD ● Owner and operator of a mobile disc jockey business for 5 years. ● Achieved the ROI within 12 months, included all equipment and marketing costs. ● Managed all of the paperwork for the city and state for the business. ● Built the website and setup the domain hosting and marketing.



Foxfire Systems Group

• United States
• Software Development
• 1 - 100 Employee

• Application Software Trainer

  • 2009 - 2011

  Sioux Falls, SD ● Extensive travel as a regional medical software trainer in the following states: IA, MN, MI, NE, ND, SD, and WY. ● Trained staff, super users and physicians both on site and by GoToMeeting. ● Installed Peak Practice, Medflow, Fox Optical and MD Navigator Go Lives. ● Developed training materials with over a 1000 PowerPoint slides and 30 presentations. ● Certified Trainer of Peak Practice, Medflow, Fox Optical and MD Navigator.



Best Western Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Regional Service Manager (RSM)

  • 2004 - 2008

  Regional Service Manager as a corporate employee, responsible for over 50 full and limited service properties. ● Focused on coaching and consulting work for revenue management, guest service, sales and quality assurance. ● Conducted regional workshops and presented in groups over 200 times. ● Selected to be part of the initial start up team of enhanced or fee based services for consulting work. ● Installed the Best Western VSAT, and set up the computer for new conversions.



Homewood Suites by Hilton

• Hospitality
• 700 & Above Employee

• General Manager

  • 2002 - 2004

  Sioux Falls, SD ● Increased revenue of over $500,000 in the tenure at the property. ● Received an award from Hilton as the Greatest Increase in Percentage Stay business for the Homewood Suites. ● Placed 2nd nationally in guest service scores and was presented with a national award.



Fairfield by Marriott

• Hospitality
• 300 - 400 Employee

• General Manager

  • 1997 - 2002

  Brookings, SD ● Increased revenue over $300,000 in the tenure at the property. ● 13 White Diamond Awards from Marriott for outstanding guest service.