Experience

Blue Knot Foundation

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Senior Counselor

  • Sep 2021 - Present



With Integrity Australia- WIA Candles

• Sydney, Australia

• Business Owner

  • Jul 2015 - Present

  WIA Candles. manufactures 100% hand made, designed and packaged allergy free, soy wax candles that are chemical and pesticide free. We offer a unique Australian themed natural candle range for retail and wholesale prices within Australia, Asia & North America. We are currently in the process of developing systems to begin exporting to China. . +61 420 616 452 www.wiacandles.com Made In Australia License Holder WIA Candles. manufactures 100% hand made, designed and packaged allergy free, soy wax candles that are chemical and pesticide free. We offer a unique Australian themed natural candle range for retail and wholesale prices within Australia, Asia & North America. We are currently in the process of developing systems to begin exporting to China. . +61 420 616 452 www.wiacandles.com Made In Australia License Holder



Private Practice

• Surry Hills, New South Wales, Australia

• Counselor

  • Sep 2003 - Present

  Over the past 13 years I've been practicing a private Counselling/Coaching business which focuses on the challenging behaviors associated with addiction, depression, abuse, relationship issues and additive on developing posited behavior change . I also work with families and friends who are affected by all addictions. Sliding scale rates. Please call 0420 616 452 Over the past 13 years I've been practicing a private Counselling/Coaching business which focuses on the challenging behaviors associated with addiction, depression, abuse, relationship issues and additive on developing posited behavior change . I also work with families and friends who are affected by all addictions. Sliding scale rates. Please call 0420 616 452



MEDIBANK LIMITED

• United Kingdom
• Health, Wellness & Fitness
• 1 - 100 Employee

• Mental Health Counselor

  • Aug 2017 - May 2021

  *Provide counselling support and referrals in relation to anxiety and depression *Counsel callers via telephone and web chat service *Counselling clients using Solution Focused Brief Therapy (SFBT) to help them focus on strategies that will help them overcome barriers *Provide callers with strategies on how to manage general anxiety, panic attacks/anxiety attacks. *Provide strategies on managing depression in practical ways. *Using advanced empathy and SFBT techniques to intrinsically motivate callers *Help refer callers to relevant counselling services, psychologists , psychiatrists, relationship counselling services, GPs, Community health centres, Mental Health Lines, youth counselling services. *Provide counselling support to 3rd party callers concerned family/friend/partner experiencing depression or anxiety *Assess risk factors presented by callers (assess for any suicide ideation, harm to self or harm to others). If risk present, warm transfer caller to relevant Mental Health Line or Crisis Assessment Team for further support *Call 000 if caller is at imminent risk of harm to self or others *Liaise with other mental health professionals such as Mental Health Triage, CAT Team, MCT Police, 000 Emergency Services



Wesley Mission Counselling Services

• Sydney

• Senior Counsellor

  • Dec 2013 - Aug 2015

  As the Senior Counsellor at Wesley Mission I currently seeing clients who suffer from problem gambling. I also oversee 8 gambling Counsellors throughout Sydney CBD, Ashfield, Sutherland and Wollongong. My role also includes facilitating groups, community outreach, health education and training. As the Senior Counsellor at Wesley Mission I currently seeing clients who suffer from problem gambling. I also oversee 8 gambling Counsellors throughout Sydney CBD, Ashfield, Sutherland and Wollongong. My role also includes facilitating groups, community outreach, health education and training.



SMART Recovery Australia LTD

• Haymarket, NSW

• Manager, Coordinator, Trainer, Facilitator

  • Aug 2007 - May 2013

  Developed a business plan to secure funding to start an innovative not for profit health charity for people suffering from all addictions. Secured long-term funding from a private benefactor. Start up business operations and implementations. Help to form 300 partnerships with other organisations to work in collaboration with SMART Recovery. Presented at local, national and international conferences to bring awareness and understanding about SMART Recovery in order to build relationships with other businesses and individuals who believed in our mission Created and delivered professional training's to other health professionals, volunteers, other community members. Worked closely with and developing relationships with aboriginal organisations, workers, and community members including elders. Successful grant applications which helped develop and implement additional SMART programs for Teen/Youth and Family and Carer's Networking for partnerships, sponsorship's and donors for fundraising opportunite for business sustainability and growth.



Melbourne University

• Victoria, Australia

• Trainer/Educator

  • Mar 2005 - Oct 2010

  Evaluated the effectiveness of training programs and recommended improvements to upper management. Alternated training methods if the expected improvements were not reached. Developed departmental systems and procedures that better aligned the work flow process. Identified individual development needs with appropriate training.Followed-through on all critical inter-departmental escalations to increase customer retention rates. Evaluated the effectiveness of training programs and recommended improvements to upper management. Alternated training methods if the expected improvements were not reached. Developed departmental systems and procedures that better aligned the work flow process. Identified individual development needs with appropriate training.Followed-through on all critical inter-departmental escalations to increase customer retention rates.



St Vincent's Hospital

• Sydney, Australia

• Counsellor, Health Educator, Program Coordinator

  • Oct 2002 - Aug 2007

  Successfully applied for and received grant money to help fund innovative programs and other treatment options to help serve patients more effectively when accessing the Alcohol and Drug Service. Coordinated SMART Recovery Program and met grant agreements Directed all phases on the implementation of SMART Program Developed new business opportunities by effectively communicating to grow awareness of the SMART Program in NSW. Travelled inner-state training, educating and bringing awareness to individuals and communities in rural and regional ares of NSW on mental health and addictions. Conducted 20 one-on-one counseling sessions per week at the Stimulant Treatment Program.. Collected and analyzed data on individual clients using records, tests, interviews and professional sources .Explained available substance abuse treatment services to clients. Counseled clients to help them understand and overcome personal, social and behavioral problems. Revised treatment plans in consultation with clinical psychiatrist based on patient progress and trained and presented in the community to increase awareness of mental health issues. In addition I worked as a telephone counsellor for the Alcohol And Drug Information Service (ADIS) and the NSW Quit Line on a part time basis during my entire employment time at St Vincent's.



Planet Fitness

• Singapore

• Managing Director

  • Jan 1999 - Feb 2001

  Oversaw all business planning, operations, sales, marketing and strategic growth and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales. Prepared program operating budgets, budget reports and other financial performance reports. Analyzed key aspects of the business to evaluate membership sales quotas, customer service satisfaction and staff .satisfaction. Conducted ongoing reviews of all program financial result Marketing and sales