Experience

Home City Ice
• United States
• Manufacturing
• 400 - 500 Employee
• System Administrator

  • Nov 2020 - Present


SurePoint Technologies

• United States
• Software Development
• 100 - 200 Employee

• Senior Systems Engineer

  • Mar 2004 - Jul 2020

  Oct. 2019 - Senior Systems Engineer Perform IBM System i OS upgrades, apply fixes, and new server migrations for client’s on premise and data center servers. Responsible for receiving and handling client data, restore SQL data for conversions. Convert documents and images for proper naming and format in LMS software. Technical consulting for client’s IBM servers and provide quotes for replacement. Provide Level 3 software support for LMS software. Train clients and employees on IBM Power System i Servers and software. Order and maintain client’s IBM software and hardware maintenance contracts. Configure and maintain VPN connections client’s firewall and host-to-host connections. Third party software integration for iManage, Copitrak, Veritrak, and cost recovery software. April 2009 - Systems Engineer Perform IBM System i OS upgrades, apply fixes, and new server migrations for client’s on premise or data center servers. Add new clients and users to cloud infrastructure. Provide software support for Legal Management Software. Scripting for automation of tasks. Third party software integrations. March 2004 - IT Support IT desktop support for Accounting, Audit, and Legal Management Software. Provide software support in ASP Citrix environment. Responsible for Domino and Exchange administration. Backups and disaster recovery planning. General network and telecom administration. IBM and Microsoft server administration. Show less



Hamilton Fixture

• Retail Office Equipment
• 1 - 100 Employee

• Network Administrator

  • Sep 1999 - Feb 2004

  IT Desktop support for users in multiple locations. Responsible for Domino email and database administration. Active Directory administration in Windows 2000 server. Created and maintained the hamiltonfixure.com website. General AS/400 administration for users and job management. Created and implemented ticket issue tracking in Domino. IT Desktop support for users in multiple locations. Responsible for Domino email and database administration. Active Directory administration in Windows 2000 server. Created and maintained the hamiltonfixure.com website. General AS/400 administration for users and job management. Created and implemented ticket issue tracking in Domino.