Experience

Concern Housing

• United States
• Non-profit Organization Management
• 100 - 200 Employee

• Associate Executive Director of NYC Program Operations

  • Jul 2022 - Present

  New York City Metropolitan Area

• Director of NYC Operations

  • Feb 2014 - Jul 2022

  Brooklyn, NY The Director of NYC Operations is responsible for assisting with Concern’s continued expansion and development of quality supportive housing in New York City, via program development and oversight of operations of the scattered site and single site supportive housing programs in NYC, including compliance with all applicable federal and state regulations.

• Consultant

  • Dec 2013 - Feb 2014

  Brooklyn, NY Consultant for supportive housing programming, including acting program administrator at MacDougal Street Apartments in East New York, Brooklyn.



Project Renewal

• United States
• Non-profit Organizations
• 400 - 500 Employee

• Director of Residential Services

  • Jan 2004 - Nov 2013

  NYC Administrative oversight of three NYSOMH licensed supportive housing programs, including new Fletcher Street Residence CR/ SRO program in the Bronx, a state-of-the-art green apartment building; Administrative oversight of HUD funded Safe Haven program; Pre-development work of Villa Avenue supportive SRO program in the Bronx; Co-chair of Evaluation Committee on NYC Coalition on Continuum of Care; State, city and federal budget advocate for agency

• Program Director

  • Mar 1997 - Jan 2004

  Supervise the operation of a 57-bed residential treatment program for adults serving formerly homeless, mentally ill men and women; Responsible for full administration of personnel (hiring, supervising, disciplinary action); Building oversight of both Clinton Residence and Safe Haven programs, and liaison with local community; Conduct continuous needs assessment for program development, quality assurance and conformance with local, regional and state planning regulations Assumed… Show more Supervise the operation of a 57-bed residential treatment program for adults serving formerly homeless, mentally ill men and women; Responsible for full administration of personnel (hiring, supervising, disciplinary action); Building oversight of both Clinton Residence and Safe Haven programs, and liaison with local community; Conduct continuous needs assessment for program development, quality assurance and conformance with local, regional and state planning regulations Assumed administrative oversight and supervision of HUD-funded Safe Haven program, in addition to Clinton Residence. Assisted with further program design and functional transition of Safe Haven program into existing structure of Clinton Residence; Supervision of Program Coordinator and full administration of Safe Haven personnel; Statistical and fiscal reporting to Associate Director of Mental Health Services, HUD and Supportive Housing Program component of NYC Coalition on the Continuum of Care Supervise the operation of a 57-bed residential treatment program for adults serving formerly homeless, mentally ill men and women; Responsible for full administration of personnel (hiring, supervising, disciplinary action); Building oversight of both Clinton Residence and Safe Haven programs, and liaison with local community; Conduct continuous needs assessment for program development, quality assurance and conformance with local, regional and state planning regulations.

• Clinical Director

  • May 1999 - May 2000

  Clinical coordinator, team leader and supervisor for a 57-bed Level II residential treatment program serving formerly homeless mentally ill adults; **Coordinate referral, intake and discharge process for all residents; **Clinical Supervisor to multi disciplinary social service team of 18 plus; **Development of psychosocial services, case planning, treatment facilitation and reporting in accordance with State Office of Mental Health; **Oversee multiple life skill group… Show more Clinical coordinator, team leader and supervisor for a 57-bed Level II residential treatment program serving formerly homeless mentally ill adults; **Coordinate referral, intake and discharge process for all residents; **Clinical Supervisor to multi disciplinary social service team of 18 plus; **Development of psychosocial services, case planning, treatment facilitation and reporting in accordance with State Office of Mental Health; **Oversee multiple life skill group work curriculum with regular staff training, evaluation and assessment; **Conceptualization and development of new transitional floor idea within the residence to better assist residents with housing placement and transition; **On site staff liaison and contact for Safe Haven administrative staff to assist with program implementation and development.



ST. LUKE'S - ROOSEVELT HOSPITAL CENTER

• Social Work Supervisor

  • Jul 2001 - Mar 2004

  Coordination of Wellness and preventative care services at local outpatient clinic for St. Luke's - Roosevelt Hospital Center. Services include Weight Watchers; smoker cessation groups; dental care; nutritionist; yoga group; and health lecture series



Project Renewal. Inc.

• Program Coordinator

  • Feb 1998 - May 1999

  Clinical design, implementation and development of a HUD-funded 12-bed transitional shelter facility (Safe Haven) in the basement of the Clinton Residence; **Design of entire clinical framework (documentation; group work; clinical communication and teamwork; client approach; program evaluation) to fit low demand mission and philosophy of Safe Haven setting; **Program coordination and clinical director to multi disciplinary social service team of 16 plus; **Arranged… Show more Clinical design, implementation and development of a HUD-funded 12-bed transitional shelter facility (Safe Haven) in the basement of the Clinton Residence; **Design of entire clinical framework (documentation; group work; clinical communication and teamwork; client approach; program evaluation) to fit low demand mission and philosophy of Safe Haven setting; **Program coordination and clinical director to multi disciplinary social service team of 16 plus; **Arranged scheduling, coverage, and enrollment of new staff in conjunction with Program Director; **Coordination of intake, referral and transition process for both overnight and day guests (over 100 clients in first operating year) with multiple Project Renewal outreach teams; ** Provided instrumental research on program evaluation and review to determine demographics of client population served and program outcomes for HUD funding. Show less



URBAN PATHWAYS, INC

• Senior Case Manager

  • Jul 1992 - Mar 1997

  Casework: individual counseling and case management for a caseload of up to twelve clients (primarily mentally ill, substance abusing, and MICA population) Group work: development and facilitation of "Pathways to Wellness", a psycho- educational mental health support group; facilitator of bi-monthly Community Meeting, a client empowerment group; ** conceptualization, development, and facilitation of Cultural Awareness and Diversity group for homeless… Show more Casework: individual counseling and case management for a caseload of up to twelve clients (primarily mentally ill, substance abusing, and MICA population) Group work: development and facilitation of "Pathways to Wellness", a psycho- educational mental health support group; facilitator of bi-monthly Community Meeting, a client empowerment group; ** conceptualization, development, and facilitation of Cultural Awareness and Diversity group for homeless women; Supervision: direct supervisor to Activities Coordinator and Support/Fiscal Specialist on Social Service unit (duties include weekly individual supervision, over training focus on budgeting, group work dynamics, and client engagement, and employee evaluation); ** clinical supervisor to one case manager (weekly consultation, training, and direct client assistance); ** task supervision of M.S.W. student (weekly consultation and oversight of two clients); ** intake coordination and oversight of all incoming/ outgoing referrals during absence of Intake Worker Program Development: Network Computer Manager (assisted in custom design of unique client focused software package for homeless service provider; coordinated implementation of software at Olivieri Center for client records and statistics; responsible for training and oversight of staff on data entry and ongoing use (including design of user-friendly guide to software); implementation of statistical reporting package; and trouble shooting with software consultants; ** designed and conducted in-house research project on the prevalence of physical and sexual abuse in the lives of homeless women. Findings were used in establishing an on-site support group; ** liaison to network of community resources and other service providers

• Case Manager

  • Jan 1990 - Jul 1992

  Intensive case management and individual counseling to a caseload of up to twenty clients (duties included outreach to new clients, completion of intake interviews, progress notes, development of mutual case plans and updates, treatment planning, psychosocial assessment, housing placement and transition work. Engagement was based on a strengths perspective).



UNITED NATIONS INTERNATIONAL

• Rehab Worker

  • Jul 1989 - Sep 1989

  Council On International Educational Exchange Lower East Side Rehabilitation Program - Rehab. Worker ** Housing rehabilitation work on abandoned buildings with low income & homeless community ** Community organization, advocacy, and development work with Lower East Side



GREAT ORMOND STREET CHILDRENS HOSPITAL

• Ward Worker

  • Mar 1989 - Jun 1989

  Worked as a part time counselor to children with terminal illnesses