Experience

PIRCH

• United States
• Retail
• 200 - 300 Employee

• Director, Merchandising-Appliances and Outdoor

  • Mar 2019 - Present

  Vendor relationsVendor and product selectionDisplay selectionCompany-wide initiativesStrategic Business Planning

• Store Director

  • Sep 2012 - Mar 2019

  P&L responsibility for Coachella Valley profit center (very strong accounting background). Manages inside and outside sales teams, consecutive years of 20%+ sales growth. Strong client relations leadership. 20 direct reports in sales, administration, and warehousing/distribution. Design and implementation of marketing initiatives. Strong community involvement including board membership with Rancho Mirage Chamber of Commerce, served one year as chairman of the board.



C. S Wo and Sons

• Manager

  • Jun 2008 - Sep 2012

  C. S. Wo and Sons is a high-end showroom featuring Chinese antiques, domestic suppliers of upholstery and case goods, and complementary art and décor. Re-staffed sales floor to address high-end and designer clientele; Year two, increased annual sales by 7% in a down economy. Completed framework of customer service process to ensure higher measured customer satisfaction than Lexus and Nordstrom benchmarks; Year three, increased annual sales by 16%, initiated designer outreach program to educate the Orange County designer community of our designer programs; Show less



DJZ, Inc dba The Mill

• Merchandising Manager

  • Oct 2001 - May 2008

  Eight store chain featuring mid-range home furnishings Transitioned company from niche oak home furnishings retailer to full service home furnishings company with eight stores throughout LA, Riverside, and San Bernardino counties; Improved inventory turns by coordinating the buying function and marketing (advertising) functions in order to address slow moving items and leverage hot sellers. Provide fundamentals of sales techniques to retail sales staff company-wide, resulting in overall closing rate improvement and average ticket improvement in excess of 40% per ticket. Show less



Nakamichi America Company

• Greater Los Angeles Area

• Manager, Various Departments

  • Oct 1987 - Aug 2001