Experience

University of Saint Mary of the Lake
• United States
• Religious Institutions
• 1 - 100 Employee
• Senior Director of Development Operations

  • Jun 2022 - Present


JourneyCare Foundation

• Director Of Operations and Special Events

  • Aug 2013 - Mar 2022

  Operation Services • Supervises the staff responsible for biographical records management, gift records management, production, prospect research, stewardship. • Set goals and plans programs for the Foundation plans and administers the department budget; establishes work standards; hires, training, supervision, and evaluation of staff. • Coordinates a wide variety of support and administrative services for all programs in the Foundation, including centralized gift and pledge processing, generation of receipts and acknowledgments, biographical data maintenance, production and mailing services, creation, and maintenance of standard reports. • Consult and assist with new fundraising projects including seasonal appeals, specialized appeals and targeted mailings which include creating mailing lists. • Consult with Foundation and other department’s staff to create and provide mailing lists for newsletters, donor invitations or general correspondence to large scale or selected targeted audiences. • Ensures adherence to internal policies and procedures relating to receipt and deposit of gifts, and the creation and maintenance of accurate biographic records to minimize fund-raising revenue losses. • Maintain adherence to industry standards relating to data security, gift receipts and acknowledgments. Special Events: • Create and Plan Foundation events including Black Tie Galas for 400 attendees, Signature Fashion show “All-stars of Project Runway” with over 400 attendees, annual golf outing with 135 attendees. • Created and maintained operating budgets for each event and meetings to ensure maximum return. • Implemented and managed volunteer event committees for event planning. • Secured unique locations for different events, hired event emcee, musical entertainment including bands and disk jockeys, and auctioneers • Created invitations and lists for mailing and emails. • Supervised all onsite event staff.



State of Illinois

• Government Administration
• 700 & Above Employee

• Regional Program Representative

  • Oct 2009 - Sep 2012

  •Conducted compliance monitoring of Local Workforce Investment Areas (LWIA’s) programmatic files including Workforce Investment Area (WIA), Trade Adjustment Assistance act (TAA), On the Job Training (OJT) and Work Experience Grants. •Tracked and consulted with LWIA over grant expenditures. •Monitored specialized incumbent worker grants. •Wrote subsequent reports of findings and identified corrective action of compliance monitoring. Followed up with LWIA’s to ensure corrective action is implemented. •Conducted federally mandated quarterly technical assistance of TAA program. •Responsible for serving as a state representative on Rapid Response program, including coordinating and managing companies experiencing mass layoffs or plant closures. •Assisted with annual Data Validation file review for LWIA’s in Northern Illinois. •Worked with regional staff to conduct training for Trade program. •Assists with data collection reports relating to the assessment of regional workforce needs. •Supported LWIA’s and other interested parties in planning and applying for state and federal funds in addition to Trade Act certification. •Attended Local workforce Investment Board (LWIB) Meetings. •Trained as a TAA Case Manager.



Illinois CPA Society

• United States
• Industry Associations
• 1 - 100 Employee

• Infomation Systems and Member Services Manager

  • Nov 2004 - Aug 2009

  • Streamlined Societies annual dues mailing process for 24,000 members, including material creation and coordinating processes between print and mail house vendors, resulting in a 94% retention rate. • Refined targeted corporate dues mailings to aid public accounting companies with 10 or more employees to renew memberships at one time. • Maintained and oversaw the Society’s AM4 relational database which included all data cleanup for maintaining all records are current and updated. • Developed and executed standard and specialize reports for membership tracking and retention. • Designed and implemented the reports which provide key member/non member information for the newly implemented corporate outreach programs. • Assisted with the creation and maintenance of new membership segmentation's including the Student population and Young Professionals. • Managed staff of four and which include customer service call center and a database coordinator.



National-Louis University

• United States
• Higher Education
• 700 & Above Employee

• Developement Office and System Manager

  • Nov 2000 - Jul 2003

  • Managed the Development Offices constituent module in Banner, which consisted of over 51,000 alumni records, 2,000 organization and foundations and 3,000 friends of the university. • Developed and maintained historical database while oversaw manual conversion into Banner system. • Managed the staff on conversion from the Viking database to the Banner system. • Generated and implemented departmental procedures for daily office operations. • Designed and produced periodic donor progress reports for the Development office, President’s office and Board of Trustees. • Responsible for generating mailing files for the universities constituents and alumni. • Supervised departments support staff and student interns with special needs. • Prioritized and managed department’s $900k annual budget. • Processed donor research profiles for select campaigns utilizing programs like Lexis Nexis, Crains. • Redesigned the Alumni/Development portion of the University web page.



YMCA of Metropolitan Chicago

• United States
• Non-profit Organizations
• 700 & Above Employee

• Development Associate

  • Jan 1998 - Sep 1999

  • Recruited to manage eleven centers support staff involved with the fifty-five million-dollar capital campaign. • Created targeted messages and appeals for each of the individual centers campaigns. • Development and oversaw all procedures for gift processing, acknowledgment letters and future stewardship programs. • Assisted with the conversion to the Raiser’s Edge database. • Recruited to manage eleven centers support staff involved with the fifty-five million-dollar capital campaign. • Created targeted messages and appeals for each of the individual centers campaigns. • Development and oversaw all procedures for gift processing, acknowledgment letters and future stewardship programs. • Assisted with the conversion to the Raiser’s Edge database.



Advocate Illinois Masonic Medical Center

• Hospitals and Health Care
• 100 - 200 Employee

• Information Systems Coordinator

  • Jul 1997 - Jan 1998

  • Streamlined and oversaw the fundraising operations which included new gift processing and donor recognition programs • Worked with executive team to identify and plan future fundraising and events calendar. • Developed and mailed out targeted mailings to specific groups for specialized fundraising appeals. • Streamlined and oversaw the fundraising operations which included new gift processing and donor recognition programs • Worked with executive team to identify and plan future fundraising and events calendar. • Developed and mailed out targeted mailings to specific groups for specialized fundraising appeals.



Loyola University Chicago

• United States
• Higher Education
• 700 & Above Employee

• Alumni Relations and Development Services Coordinator

  • Aug 1992 - Aug 1997

  • Assisted creation of national chapter alumni program. • Organized alumni outreach events including: reunion weekends; alumni chapter meetings; alumni nights at sporting events. • Worked with key staff to maintain alumni stewardship programs. • Revised and managed corporate matching gift program. • Maintained alumni and donor records in the alumni database. • Processed and deposited incoming gifts to the University. • Assisted creation of national chapter alumni program. • Organized alumni outreach events including: reunion weekends; alumni chapter meetings; alumni nights at sporting events. • Worked with key staff to maintain alumni stewardship programs. • Revised and managed corporate matching gift program. • Maintained alumni and donor records in the alumni database. • Processed and deposited incoming gifts to the University.