Experience

The University of Arizona

• Manager, Information Technology Business Relationships

  • Jan 2015 - Present

  Partner in a newly formed, entrepreneurial team within the Office of the CIO. The team is dedicated to coordinating technology needs across all of the technology organizations within the University that are not part of the central IT organization. Specific responsibilities are located within and serve the University's Museum organizations. Specific accomplishments include: • Implementation Manager for AEM (Adobe Experience Manager), the Enterprise Digital Asset Management system chosen by the University of Arizona. Planning implementation strategies for the first six Early Adopters divisional units • Architected a DR solution for the Center's archival digital assets using Amazon's Glacier service integrated with a local discovery interface,currently 16TB, growing at a rate of 4TB/year • Moving core Web sites from local hosting to Amazon’s ElasticBeanStalk using n-tier design pattern. These sites now have greatly improved HA/DR capabilities • Identified and implemented a Cloud-based DR solution for the Center’s Enterprise document content using Zetta • Developed and support a number of business application specific Web sites designed to increase productivity and integrate with local systems of record, using NET MVC5, JQuery, and Angular technologies Show less



University Of Arizona

• Tucson, AZ

• Technology Project Manager

  • Jul 2013 - Present

  Lead member of a newly formed, entrepreneurial team within UITS, the University’s central technology organization. The team has been established to develop customized IT services and a new business model using relationship management that will enable UITS to provide a full range of specialized technologies and domain-specific applications to a wide variety of business lines, e.g. departments and schools, within the University. Initial efforts include: • Led migration of the technology suite for the Center for Creative Photography (CCP) from the Library to Central IT, including the movement from Exchange environments, AD environments, SqlServer environment, custom applications, movement of 18TB of Center content, including the development of test plans/software to ensure that all content was safely and accurately moved, and replacement / transition of business desktops • Technical Project Manager for the migration of the Center’s Web presence from a home-grown system to the vendor-preferred solution • Leading RFI / RFP process for the acquisition of a Digital Asset Management system for CCP • Identified and implemented a Cloud-based DR solution for the Center’s image content, currently 16TB, growing at a rate of 4TB/year Show less



The University of Arizona Libraries

• Technology Project Manager, Work Team Leader for IT Operations and Desktop Support

  • Jul 2010 - Jul 2013

  Technology manager of the University Library’s technology team comprising 15 FTE and multiple part-time students supporting all aspects of the Library’s technology with a budget in excess of 2M. Managed technology assets include: • a computer laboratory comprising more than 500 seats distributed over 3 physical locations hosting more than 100 applications • Active Directory and Exchange servers for the Library’s domain • All of the Library’s staff computers (200+) and many mobile devices • More than 60 Windows and Linux servers for the Library Enterprise and Digital Library applications • Helpline to manage technology requests over phone, Web forms, and e-mail using a custom .NET/C# Web Application • Operational team to manage servers and desktops • Development team to lead development and integration efforts across the Library’s Web sites and other relevant technologies (e.g., room reservation, PC reservation, Library catalog) Current strategic activities include: • Review and reorganization of team structure and workload, following up on an outsourced review of Library’s technology with a goal of improving business continuity, high availability, and change management for Library’s mission-critical business and enterprise applications • Three years’ experience leading ASP.NET development teams including the development of ASP.NET integration into the University’s BMC ticketing system using n-tier pattern with Web Services, SQLServer stored procedures, and a custom user-based reporting system for ticket tracking • Leading development of a time tracking solution using SharePoint 2010 Work Flows and SQLServer integrations • Vendor management for a server consolidation/technology renewal project that will bring the Library’s technology infrastructure into a more modern and managed environment using SAN and Cloud technologies provided by the University’s central IT organization Show less



Wellington Management

• AVP, Lead Systems Analyst

  • Apr 2000 - Jul 2010

  Oversee development and implementation of custom knowledge management and web-based technologies and tools for international financial services firm with $500M in assets under management. Support operations in US, UK, and Asia. Plan and lead development and implementation projects. Coordinate multi-functional, multi-site project teams. Create document workflow and life cycle specifications. Manage offshore development teams. Member of Knowledge Management Committee. Serve as liaison between investment developers and middleware/server support teams. • Seven years’ experience leading development teams in .NET solutions/SQLServer using Agile with Scrum in the last three years • Led development, implementation, and support of research portal platform accessed by >900 users per month. System used by internal research analysts to publish and promote information and content company-wide. • Led implementation of FAST Search as a replacement for full-text searching for this research portal • Part of Application Infrastructure team responsible for the implementation of number of Enterprise-wide technologies, including WebLogic Application Server, Documentum, and Confluence. Created development, staging, and production infrastructures for these, provided support to business analysts and developers using these environments • Implemented WebLogic portal for research investors to manage research data. • Introduced critical enterprise search solution using Fast Search. • Reduced costs by effectively negotiating agreements with technology providers. Show less



Harvard University

• Project Manager, Office of Information Systems

  • Nov 1998 - Apr 2000

  Member of team recruited to facilitate $7M, multi-year initiative to introduce best practices, technical infrastructure, and strategies for Harvard’s digital assets. Supervised 2 critical projects. Coordinated project teams and schedules. Created cost models. • Managed architecture, design, development, and implementation of digital repository service, which served as archive for all digital library efforts. • Directed project to digitize all annual reports in library archive. Selected technology and vendor, developed XML schema, and constructed prototype. • Established highly effective relationships with University Michigan and Harvard Preservation Office to perform image and text conversion activities. Show less



Stanford University

• Director, Academic Computing for the Humanities, Stanford Library

  • Jan 1995 - Nov 1998

  Managed web-based library of electronic text. Recruited to improve program capabilities. Assisted faculty with technology projects such as implementing web-based search systems. Supervised 2 full-time electronic text technicians and 3 part-time staff. • Improved program performance by eliminating non-essential activities and migrating from Mac-based platform to web-based solution using SGML technologies. • Created Academic Text Service to manage web-based electronic texts library. • Oversaw $750,000 project grant to create 5 websites devoted to compiling data on recent achievements in History of Science. Coordinated with 5 distinct institutions. • Directed library’s first-ever large-scale digitization of dime novels and penny dreadfuls collections. Implemented digitization laboratory, selected technologies, and built architecture. Established site as Number One subject matter reference. Show less



Research Libraries Group

• Assistant Director, Information Delivery Services

  • Jan 1984 - Jan 1995

  Managed development of custom knowledge management software and implementation of custom and 3rd-party applications for large consortium of academic, research, museum, and special collection/archive libraries. Supervised projects and project teams. Administered budgets. Planned and led system upgrades. • Facilitated >$750,000 in sales of document transfer software by building relationships with agencies in UK, Australia, and Israel. • Directed development of document transfer, database access and search, and resource sharing systems. Supervised development teams. • Produced tens of millions of dollars in savings across consortium and partners/clients, by promoting resource sharing to reduce collections budgets. Show less