Jim Capps
Logistics Specialist at Lighthouse Ministries, Inc- Claim this Profile
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English -
Topline Score
Bio
Credentials
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A+ Certification
CompTIA -
Certified HelpDesk Professional
HDI -
Microsoft Certified Systems Engineer
Microsoft
Experience
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Lighthouse Ministries, Inc
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1 - 100 Employee
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Logistics Specialist
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Nov 2021 - Jan 2023
Ability to adhere to defined processes and procedures and suggest improvements. Experience using Microsoft 365 Applications and Google Calendar scheduling. Ability to balance multiple time-sensitive priorities and meet deadlines in a fast-paced, quickly changing environment. Ability to adhere to defined processes and procedures and suggest improvements. Experience using Microsoft 365 Applications and Google Calendar scheduling. Ability to balance multiple time-sensitive priorities and meet deadlines in a fast-paced, quickly changing environment.
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FedEx Services
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Truck Transportation
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700 & Above Employee
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Information Technology Engineering Specialist
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Sep 2006 - Dec 2019
System Administrator in a large, multi-faceted Citrix XenApp and XenDesktop/VDI environment for FedEx Services including the support of Citrix products for FedEx Express, FedEx Ground, FedEx SmartPost, FedEx Office and FedEx Freight. Citrix products provide the secure delivery of published applications and desktops from a highly virtualized environment to any device on any network. Ability to balance multiple time-sensitive priorities and meet deadlines in a fast-paced, quickly changing… Show more System Administrator in a large, multi-faceted Citrix XenApp and XenDesktop/VDI environment for FedEx Services including the support of Citrix products for FedEx Express, FedEx Ground, FedEx SmartPost, FedEx Office and FedEx Freight. Citrix products provide the secure delivery of published applications and desktops from a highly virtualized environment to any device on any network. Ability to balance multiple time-sensitive priorities and meet deadlines in a fast-paced, quickly changing environment. Show less System Administrator in a large, multi-faceted Citrix XenApp and XenDesktop/VDI environment for FedEx Services including the support of Citrix products for FedEx Express, FedEx Ground, FedEx SmartPost, FedEx Office and FedEx Freight. Citrix products provide the secure delivery of published applications and desktops from a highly virtualized environment to any device on any network. Ability to balance multiple time-sensitive priorities and meet deadlines in a fast-paced, quickly changing… Show more System Administrator in a large, multi-faceted Citrix XenApp and XenDesktop/VDI environment for FedEx Services including the support of Citrix products for FedEx Express, FedEx Ground, FedEx SmartPost, FedEx Office and FedEx Freight. Citrix products provide the secure delivery of published applications and desktops from a highly virtualized environment to any device on any network. Ability to balance multiple time-sensitive priorities and meet deadlines in a fast-paced, quickly changing environment. Show less
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Watkins Motor Lines
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Truck Transportation
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1 - 100 Employee
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Senior Helpdesk Analyst
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Feb 2003 - Aug 2006
Helpdesk Technical Support for Watkins Motors Lines supporting all levels of computer end users from dock and yard personnel across the country to sales and business executives. Helpdesk Technical Support for Watkins Motors Lines supporting all levels of computer end users from dock and yard personnel across the country to sales and business executives.
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HelpDesk Support
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Jan 2000 - Feb 2003
IT Helpdesk/Desktop professional in a fast-paced global environment. Provided customer service to a wide range of clients, including diagnosis and troubleshooting of a wide range of desktop, laptop abd server related issues. Promoted to Help Desk Lead in late 2000. IT Helpdesk/Desktop professional in a fast-paced global environment. Provided customer service to a wide range of clients, including diagnosis and troubleshooting of a wide range of desktop, laptop abd server related issues. Promoted to Help Desk Lead in late 2000.
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Education
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1999 - 2000
University of Phoenix, Tampa, Florida
Microsoft Certified Systems Engineer, Computer Technical Support -
1983 - 1986
Asbury University
Bachelor of Arts (B.A.), Christian Ministries with a Journalism Concentration -
1980 - 1982
Florida Southern College
Credits Transferred to Asbury University (then Asbury College), Worked toward Bachelor of Arts -
1976 - 1979
Lakeland Senior High School (Lakeland, FL)
High School Diploma - Advanced Academic Program -
Asbury University
Bachelor of Arts - BA, Christian Studies
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