Experience

PwC South East Asia Consulting

• Singapore
• Business Consulting and Services
• 700 & Above Employee

• PMO Senior Associate

  • Jun 2022 - Present

  Specific Duties: • Provide support to the project/program manager in the areas of Project Governance, Planning, Execution and Control. • Develop and implement standard project templates and documentation (e.g. project charter, • progress reports and dashboard, risk register, project budget and resource reports/trackers) • Effective tracking and communication of project status and metrics • Determine cost of operations by establishing standard costs and collecting operational data • Develop reports on project health, status, risk & issues, and resources • Identify financial status by comparing and analyzing actual results with plans and forecasts • Coordinate and monitor the deliverables of third party vendors or subcontractors • Maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete • Perform administrative and operational tasks (e.g. scheduling, meeting preparation & facilitation, and minuting) • Excellent understanding of project management best practices, quality standards and practical application of these principles • Excellent understanding of financial fundamentals and commercial drivers behind project business cases. • Excellent understanding and experience across the end-to-end project and solution delivery life cycles; covering both the traditional waterfall and Agile delivery approaches. • Familiarity with project portfolio management (PPM) tool Show less



Arcadis

• Project Analyst

  • Jul 2018 - Jun 2022

  Specific Duties: • Direct coordination with the Country Heads in Middle East, Africa and Turkey Region for the status and completion of the projects. • Direct coordination the Country Heads in Middle East, Africa and Turkey Region if there are risks within the project and discuss a possible mitigation to the risk. • Responsible for delivering and managing service excellence in programme management solutions and delivering positive outcomes for the client in the Philippines. • Proactively manage the programme works and help establish a platform for continuous improvement and accuracy in reporting through implementing tools and processes around controls and governance in conjunction with the central PMO. • Function as a CPM Team, liable for the data entry in REALM. • Develop and maintain the operation manual to capture the essence of the PMO Department and support the team lead to ensure adherence. • Responsible in obtaining Project Documentations and uploading them in REALM. • Responsible for the quality, accuracy and timely delivery of data information and trackers inputted into the Citi Systems. • Responsible for the review of Project Status, Cost status update and reported Risk and Issues of the project for the Monthly Reports. • Organize project documentations from project start to its completion. Show less



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Data Analyst

  • Jun 2013 - Jun 2018

  Data Analyst Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of work. Responsibilities: • To provide support and service function for all client projects, in line with client contractual requirements. • Utilize project tools/applications, training and source materials to prepare contractual documents/cases based on the Solution Design. • Ensures that individual quality service levels are met or exceeded. • Ensures that individual productivity service levels are met or exceeded. • Ensures that individual turn-around-time service levels are met or exceeded. • Escalates issues pertaining to assigned cases to direct supervisor. • Ensures team compliance to Operation Excellence • Assists in assigning work for 5 co-employees • Business Operator and idea generator • GPTW - Great Place To Work POC for 948 employees • Manages SLA’s and client metrics • Maintains minimal to zero audit and escalation for the team • Manages daily/weekly workload targets • Assigns work items for audit • Communicates clearly with onshore and offshore clients. • Ensures timely response to emails based on the Service Expectation Turnaround Timeframes. • Keeps commitment – provides reasonable TAT to client and shows compliance at all times • Mitigate issues that will warrant an account to be escalated. • Full compliance to company and project policies and procedures • Actively participates in Accenture-related and project-related tasks • *** Other responsibilities deemed appropriate Show less