Jill Metlin, MS, CPHQ, NCQA PCMH-CCE

Israel and Overseas at Jewish Federation & Foundation of Northeast Florida
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Contact Information
Location
Jacksonville, Florida, United States, US
Languages
  • Spanish -
  • French -

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Credentials

  • Diversity, Equity and Inclusion in the Workplace Certificate
    USF Corporate Training and Professional Education
    May, 2021
    - Sep, 2024
  • Patient-Centered Medical Home Certified Content Expert (PCMH CCE)
    NATIONAL COMMITTEE FOR QUALITY ASSURANCE - NCQA
    Apr, 2023
    - Sep, 2024
  • Certified Professional in Healthcare Quality® (CPHQ)
    National Association for Healthcare Quality (NAHQ)
    Jan, 2021
    - Sep, 2024

Experience

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Israel and Overseas
      • Aug 2022 - Present
    • 1 - 100 Employee
    • Diversity, Equity and Inclusion Consultant
      • Nov 2021 - Present

      Working with Jacksonville area chambers of commerce and businesses to provide fee-for-service support implementing cost-effective Diversity, Equity, Inclusion and Belonging (DEIB) initiatives. These initiatives can result in essential leadership and staff-level education, employee retention, customer retention, improved human resources policies and procedures, among other benefits. Working with Jacksonville area chambers of commerce and businesses to provide fee-for-service support implementing cost-effective Diversity, Equity, Inclusion and Belonging (DEIB) initiatives. These initiatives can result in essential leadership and staff-level education, employee retention, customer retention, improved human resources policies and procedures, among other benefits.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Director Quality Improvement/PCMH
      • May 2014 - Mar 2021

      Created and implemented Sunshine Health's statewide Patient Centered Medical Home initiative. This successful initiative entailed hands-on work with providers - physicians and staff. Taught the options for certification and accreditation and helped them through every stage of the 3-12 month process to meet the standards required. Positive results led to better clinical outcomes at lower cost, greater patient engagement, improved Pay-for-Performance results and more opportunity to gain value-based contracts. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Administrator
      • Aug 2010 - Sep 2013

      Oversee business development, community relations and day-to-day operations for non-medical home health care franchise assisting people of all ages with short- and long-term care needs. Provided extensive opportunities for clinical professionals and institutions, professional caregivers and families to work together on behalf of the patient. Turned around failing agency creating positive cash flow and increasing the opportunity to provide care to a greater number of patients. Oversee business development, community relations and day-to-day operations for non-medical home health care franchise assisting people of all ages with short- and long-term care needs. Provided extensive opportunities for clinical professionals and institutions, professional caregivers and families to work together on behalf of the patient. Turned around failing agency creating positive cash flow and increasing the opportunity to provide care to a greater number of patients.

    • Financial Services
    • 1 - 100 Employee
    • Financial Services Professional
      • Apr 2004 - Jun 2010

      Via insurance and other financial products, helped families and business owners understand their financial position and assisted them in protecting and growing their assets and understanding the best way to spend before and during retirement. Via insurance and other financial products, helped families and business owners understand their financial position and assisted them in protecting and growing their assets and understanding the best way to spend before and during retirement.

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Executive Director
      • Oct 1998 - Sep 2003

      As the organization's first Executive Director, oversaw the growth and development of a unique non profit focusing on educating the community on the prevention and early detection of skin cancer. Raised more than $1m in private funds and government grants over a 5 year period. Developed award-winning and nationally-recognized programs for grades K-12. Hired and managed all staff and worked with Board, volunteers, funders, teachers and physicians on business strategy, event planning, program development and implementation, and program analyses and modifications. Show less

Education

  • Harvard University
    Master of Science - MSc, Public Health/Business Management
  • Brandeis University
    BA, Latin American Studies
  • McGill University
    Iberian Studies

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