Jillian Menoche

PMO / Digital Products at Forge
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Contact Information
us****@****om
(386) 825-5501
Location
Austin, Texas, United States, US

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Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • PMO / Digital Products
      • Nov 2022 - Present

    • United States
    • Software Development
    • 1 - 100 Employee
    • Senior Director, PMO
      • Dec 2021 - Oct 2022

    • United States
    • Computer and Network Security
    • 700 & Above Employee
    • Manager, PMO - Professional Services
      • Jun 2019 - Dec 2021

      Manage and build a team of Project Managers and Technical Writers in Cyber Security Professional Services focused on providing a white glove experience while guiding and supporting our customers throughout their security Journey. Primary projects and responsibilities include designing, building, automating integration systems, onboarding, and maintaining a Jira instance for professional services team for project tracking and engagement delivery utilizing agile methodologies. Working cross functionally between sales and delivery to rethink our resourcing and scheduling approach to decrease lead times and achieve revenue targets. Collaborating with technical leadership on broadened product offerings to meet the needs of our evolving customer. Show less

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Manager, Digital Products Delivery
      • May 2017 - Jun 2019

      Managed a team of project managers and Product Managers. Oversaw a multi-million dollar project portfolio in the digital design and delivery space in Accenture's Digital Products Professional Services group. Worked along side our customers to understand their digital product needs and help bring their concept to fruition. Primary projects and responsibilities included re-architecting internal as well as customer Jira instances to match desired workflow and mitigate need for multiple systems. Led cross-functional design, development, and delivery projects including ioT, mobile app, and web builds for enterprise customers in the Energy, Pharmaceutical, Online Gaming, and Audio Connected Device industries. Curated training content, organized curriculum, and provided mentorship for quarterly apprentice program. Show less

    • United States
    • Professional Services
    • 100 - 200 Employee
    • Digital Project Manager, Client Services
      • Mar 2015 - 2017

      Worked cross functionally with sales, marking, and engineering to deliver digital products for customers. Managed projects throughout the SDLC from presale, design, requirements documentation, development, testing, remediation, launch, and maintenance. Primary projects and responsibilities included site redesigns, Sitecore CMS upgrades, search integrations, ongoing web support and feature enhancement Worked cross functionally with sales, marking, and engineering to deliver digital products for customers. Managed projects throughout the SDLC from presale, design, requirements documentation, development, testing, remediation, launch, and maintenance. Primary projects and responsibilities included site redesigns, Sitecore CMS upgrades, search integrations, ongoing web support and feature enhancement

    • United States
    • Travel Arrangements
    • 300 - 400 Employee
    • Product Manager
      • Sep 2014 - Mar 2015

      Gathered, ideated on, and documented business and functional requirements.Led Scrum Ceremonies for development teamProduct roadmapping and feature prioritization

    • Web Developer
      • May 2013 - Sep 2014

      Developed and Maintained an e-commerce travel website using C#, VB.Net, Javascript / JSON, HTML, and CSS.Primary projects and responsibilities included custom CMS development, refactoring the trip selection and checkout process features, launching a website re-design, writing and maintaining stored procedures, bug fixing, unit testing, security breach response and patching.

    • United States
    • Insurance
    • 700 & Above Employee
    • Web Developer
      • May 2011 - May 2013

      Developed and maintained a client facing portal and internal CMS using C#, VB.Net, Javascript, JSON, and HTML/CSS. Developed and maintained a client facing portal and internal CMS using C#, VB.Net, Javascript, JSON, and HTML/CSS.

    • United States
    • Insurance
    • 500 - 600 Employee
    • Web Developer
      • 2010 - 2011

      Leveraged lean six sigma and continuous improvement fundamentals to identify, design, and develop technical solutions for various business units Leveraged lean six sigma and continuous improvement fundamentals to identify, design, and develop technical solutions for various business units

Education

  • Johnson and Wales University
    Bachelor of Science (B.S.), Computer Software Engineering
    2007 - 2011

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