Experience

Corporate Screening, a First Advantage Company

• United States
• Information Services
• 1 - 100 Employee

• Production Supervisor

  • Sep 2014 - Present

  Supervising a team of 25-30 staff members that request and process verifications as part of pre-employment background screenings.Train new hires to adhere to standards regarding the policies and procedures. Serve as a resource to all employees regarding verifications. Use measurements and metrics to manage the productivity within the departmentWork with management team to develop new process improvements to reduce work frustrations and improve productivity while maintaining accuracy and compliance with federal law.Supervise members within a call center setting as well as independent workers who conduct off phone work.

• Operations Trainer

  • Aug 2011 - Sep 2014

  Create and maintain training manuals and tests for all entry level positions. Train entry level staff new to the company as well as working with current staff members transitioning to new roles within the company. Provide continuous training for current employees. Work with the supervising team within operations to document and communicate policies and procedural changes to all individuals within the team.

• Analyst

  • May 2010 - Aug 2011

  Process pre-employment background screenings accordance with federal law as well as company policies and procedures. Provide customer service to specific clients regarding background requests.



Levin Furniture & Mattress

• United States
• Retail
• 200 - 300 Employee

• Office Associate

  • Jan 2008 - May 2010

  Process point of sale transactions including financing for customers, schedule pick up and deliveries of furniture, process credits and exchanges, review customer accounts Process point of sale transactions including financing for customers, schedule pick up and deliveries of furniture, process credits and exchanges, review customer accounts